Flexibility is the mot du jour but that demands full visibility of all data and a retailer’s whole network.
Retail operations are now called upon to undertake tasks that were not foreseen when many of the systems and processes were developed and implemented.
Furthermore, something that has traditionally been a behind-closed-doors part of the retail world has well and truly come out of the shadows. A mishandled delivery or a difficult return have the potential to kill a customer relationship, while even things such as delivery and collection options are now among the criteria that shoppers use to decide which retailers they’ll buy from and which they won’t.
This ebook is designed for all retailers looking for latest solutions and dependable partners to help them deliver better and more efficient operations that benefit customers.
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