In today’s InternetRetailing newsletter we report on the latest developments from the ecommerce and multichannel retail industry. We have news from Asos as it reports a fall in profits after a turbulent year that included a warehouse fire, and we have two interesting takes on click and collect, as Waitrose puts automated, temperature-controlled lockers to the test, and as garden centre Longacres becomes the first in its field to launch drive-in click and collect.
We also round up pre-Christmas research, with findings that include the idea that consumers will leave it later to order this Christmas, while some retailers are still not ready for the peak season. Today we have news of investments including the Whisky Shop’s new website and City Link’s £2m spending on new scanners to improve the customer experience.
We have two upcoming webinars to let you know about today. On November 5, Lili Boev, group account manager at dotmailer will outline best practice for retailers and online sellers planning their email campaigns ahead of the holiday shopping season. The session, Countdown to Christmas, will be at 2pm and is free to attend. Find out more and register here.
Then on November 11, Ashley Workman, web development manager at Waitrose, David Kohn, multichannel director at Snow+Rock and Gary Ingram, managing director at The Diamond Store, will join SLI Systems chief executive Shaun Ryan to consider what 2015 will bring for multichannel retailers. Multichannel predictions and priorities for 2015… and beyond takes place at 11.30am, and is free to attend. Find out more and register here.
Click to visit the Internet Retailing webinars page to find out about any upcoming webinars and to catch up on any that you may have missed.