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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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Customers' changing attitudes to retail

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Customers' changing attitudes to retail
Customers' changing attitudes to retail
In today's InternetRetailing newsletter we're reporting on customers' changing attitudes to retail, as suggested through studies out this week.

We cover predictions that shoppers are set to move steadily towards shopping across borders, and news that most are now ready to see showrooms replace stores. We also look at how Amazon will use robots in its upcoming Bolton fulfilment centre, while a study finds that customers aren't yet ready for machine-translated product content.

We also report on Quiz as it unveils 200% online growth in its latest half-year.

Today's guest comment comes from Richard Lack of Gigya, who considers how brands can eliminate the 'creepy' factor in personalisation.

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