This year the industry has dialled back on the sexy stuff, so less around experiences and robots, and more of a renewed focus on understanding the customer and getting the basics right, says David Gore of BJSS
For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond
Dixons Carphone today pointed to growing multichannel sales over its peak trading period – but overall sales were down. The retailer said it had had a good peak in a weak UK market and said it was on track to deliver its longer-term transformatioN
Online sales at Sainsbury’s over Christmas saw an impressive 7.3% growth in 2019, however, poor sales of toys and games at Argos dragged down overall results for the peak season, with the group seeing non-fuel sales drop 0.7%.
We’re running a series of predictions around how ecommerce and multichannel retail might develop in the year ahead. Today the focus is on how shoppers buy – and the different sales channels that they use
Retailers continue to discount after the Cyber weekend events, while predictions suggest that this week will see returns peak. Plus we look at how Christmas deliveries are made by ferry to tiny Brownsea Island
Beauty brand Rimmel needed a new way to use social media to drive traffic to its retailer sites, as well as to in-store concessions – it turned to influencer marketing on Instagram with astounding results. Here is what happened...