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More sales than ever take place online in locked-down February, while in-store sales fall

More sales than ever take place online in locked-down February, while in-store sales fall


Gap shifts to digital-first strategy, as 45% of annual sales take place online

Gap shifts to digital-first strategy, as 45% of annual sales take place online


Wickes and Toolstation see the benefit as DIY and trade demand shift online

Wickes and Toolstation see the benefit as DIY and trade demand shift online


Homebase, Boohoo, The Fragrance Shop among the first customers for new buy-now-pay-later entrant to the UK market

Homebase, Boohoo, The Fragrance Shop among the first customers for new buy-now-pay-later entrant to the UK market


Hotel Chocolat sees more than half of sales start online as digital ‘more than mitigates’ retail disruption

Hotel Chocolat sees more than half of sales start online as digital ‘more than mitigates’ retail disruption


Retailers based in Great Britain could stop selling to Northern Ireland within weeks unless alternative to Northern Ireland Protocol is found: study

Retailers based in Great Britain could stop selling to Northern Ireland within weeks unless alternative to Northern Ireland Protocol is found: study


How Urban Outfitters has used virtual and in-store appointments to engage customers during Covid-19

How Urban Outfitters has used virtual and in-store appointments to engage customers during Covid-19


How retailers from supermarkets to department stores are working to improve their sustainability in 2021

How retailers from supermarkets to department stores are working to improve their sustainability in 2021


Five ways that customer expectations are changing: what the research says

Five ways that customer expectations are changing: what the research says

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