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Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

13 Aug 2020by Chloe Rigby
How did luxury shoppers buy during and after the Covid-19 pandemic and lockdowns in the UK and US? Watches of Switzerland had some answers today as it reported a leap in online sales and said that shoppers bought more from its regional shops and less in London as tourism fell.
Covid-19CustomerEcommerceEventsFocusGrowth 2000Growth 3000 EuropeOnlinePRProductResearchRetailerSellingUK
John Lewis appoints Pippa Wicks to the job of ensuring its department stores stay relevant post-Covid 19

John Lewis appoints Pippa Wicks to the job of ensuring its department stores stay relevant post-Covid 19

26 Jun 2020by Chloe Rigby
Covid-19CustomerDepartment StoreEventsGardenMarketingMerchandisingOnlineOtherPeopleProductsRetailerUK
Hush launches new mobile-first ecommerce platform

Hush launches new mobile-first ecommerce platform

02 Jun 2020by Chloe Rigby
Hush has launched a new ecommerce platform designed for mobile first and to raise its international profile
DeliveryEcommerceEditorialEventsGrowth 2000InternationalInterviewsMobileOnlineOtherRetailerUK
Fresh uncertainty surrounds UK-EU trade deal negotiations

Fresh uncertainty surrounds UK-EU trade deal negotiations

15 May 2020by Chloe Rigby
Uncertainty remains today over what, if any, trade agreement will be struck between the UK and the EU following the UK chief negotiator’s admission today that “very little progress” has been made in the latest round of talks. If no deal is struck, World Trade Organisation rules would apply to retailers’ cross-border sales and sourcing from January 2021. One commentator says it’s time to extend
New virtual reality stores enable retailers to open their high street shops online

New virtual reality stores enable retailers to open their high street shops online

28 Apr 2020by Chloe Rigby
An online marketplace that usually matches brands with pop-up shops is now instead offering virtual reality stores where retailers can recreate their high street shops
BrandsCovid-19EcommerceEventsOnlinePeopleProductRetailerTechnology
GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson
For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond
AgencyBrandsCustomerEuropeEventsInternationalMarketingMobileOnlineOpinionOtherPaymentPeakPeopleRegionResearchSellingUK
IRC 2019 PREVIEW The countdown is on for this year’s conference

IRC 2019 PREVIEW The countdown is on for this year’s conference

04 Oct 2019by Chloe Rigby
The October 10 event, to be held at the Business Design Centre, in Islington, London, features a line-up of speakers from brands as varied as Liberty London, Adidas, Made.com, Watch Shop and Pernod Ricard UK
BrandsConferenceCustomerEcommerceEventsFocusIndustryManagerRetailerTechnologyThe CustomerUKWorkshop
New insights for multichannel retailers into how consumers buy: research

New insights for multichannel retailers into how consumers buy: research

23 Sep 2019by Chloe Rigby
BrandsConsultancyCustomerEUEventsIndustryInternationalMarketingOtherPeakProductResearchRetailerTechnologyThe CustomerUKWebinar
IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

17 Sep 2019by Chloe Rigby
We’re looking ahead to IRC 2019 in a series of interviews and previews. Today we hear from Chris Conway, head of ecommerce at The Co-operative Group
ConferenceCustomerEcommerceEventsFocusInterviewsOtherPeopleProductRetailerSoftwareThe Customer
IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

09 Aug 2019by Chloe Rigby
We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we hear from Robin Phillips of Watch Shop about how the retailer approaches new markets
BrandsConferenceCustomerDeliveryEUEuropeEventsInternationalInterviewsMarketplacesMerchandisingOtherPeopleProductRetailerSellingTechnologyThe CustomerUK

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