Burberry today says it has seen “excellent” digital sales growth as it adapted quickly to the way that shoppers wanted to buy as the Covid-19 pandemic hit during the first half of its financial year. But its shops, dogged by lockdown closures in many markets, saw their like-for-like sales fall by 25% – and group sales and profits fell too

Covid-19 EU Events Online Product Products Research Retailer UK Views

How Hugo Boss is using social media to boost its online sales during Covid-19 uncertainty

03 Nov 2020by Chloe Rigby

Hugo Boss today reported a 66% rise in its online sales in the latest quarter of the financial year – although that could not compensate for store closures and group sales fell by 24%. The brand is now using social media to raise awareness of its brand in new ways

Brands Covid-19 Data Ecommerce Europe Events Focus Marketing Online Product Retailer UK

DFS sales and profits fall as a result of the Covid-19 lockdown, although online sales remain strong and business now recovering

24 Sep 2020by Chloe Rigby

DFS today reported a drop in full-year sales and a bottom-line loss following the Covid-19 lockdown, but says online sales grew by 77% year-on-year from the beginning of lockdown until July 12. The business is now seeing a strong recovery in its current financial year

Analyst Covid-19 Customer Delivery EU Events Online Product Products Research Retailer Selling UK Workshop

Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

13 Aug 2020by Chloe Rigby

How did luxury shoppers buy during and after the Covid-19 pandemic and lockdowns in the UK and US? Watches of Switzerland had some answers today as it reported a leap in online sales and said that shoppers bought more from its regional shops and less in London as tourism fell.

Covid-19 Customer Ecommerce Events Focus Growth 2000 Growth 3000 Europe Online PR Product Research Retailer Selling UK

John Lewis appoints Pippa Wicks to the job of ensuring its department stores stay relevant post-Covid 19

26 Jun 2020by Chloe Rigby

Covid-19 Customer Department Store Events Garden Marketing Merchandising Online Other People Products Retailer UK

Hush launches new mobile-first ecommerce platform

02 Jun 2020by Chloe Rigby

Hush has launched a new ecommerce platform designed for mobile first and to raise its international profile

Delivery Ecommerce Editorial Events Growth 2000 International Interviews Mobile Online Other Retailer UK

Fresh uncertainty surrounds UK-EU trade deal negotiations

15 May 2020by Chloe Rigby

Uncertainty remains today over what, if any, trade agreement will be struck between the UK and the EU following the UK chief negotiator’s admission today that “very little progress” has been made in the latest round of talks. If no deal is struck, World Trade Organisation rules would apply to retailers’ cross-border sales and sourcing from January 2021. One commentator says it’s time to extend

New virtual reality stores enable retailers to open their high street shops online

28 Apr 2020by Chloe Rigby

An online marketplace that usually matches brands with pop-up shops is now instead offering virtual reality stores where retailers can recreate their high street shops

Brands Covid-19 Ecommerce Events Online People Product Retailer Technology

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson

For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

Agency Brands Customer Europe Events International Marketing Mobile Online Opinion Other Payment Peak People Region Research Selling UK

IRC 2019 PREVIEW The countdown is on for this year’s conference

04 Oct 2019by Chloe Rigby

The October 10 event, to be held at the Business Design Centre, in Islington, London, features a line-up of speakers from brands as varied as Liberty London, Adidas, Made.com, Watch Shop and Pernod Ricard UK

Brands Conference Customer Ecommerce Events Focus Industry Manager Retailer Technology The Customer UK Workshop

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