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Marketplaces and social commerce – on mobile – set to dominate Peak shopping…

Marketplaces and social commerce – on mobile – set to dominate Peak shopping…

23 Sep 2020by Paul Skeldon
Consumers are increasingly turning to marketplaces to search for gifts, with 48% of shoppers now using online marketplaces such as Amazon as the primary source of inspiration during peak shopping.
Growth 2000MarketplacesPeakSocial Commerce
… with more shoppers planning to shop locally both on and offline this Christmas

… with more shoppers planning to shop locally both on and offline this Christmas

23 Sep 2020by Paul Skeldon
In the run up to Christmas this year, almost half of British consumers plan to predominately shop from domestic brands (43%), with 55% of UK households increasing spend with local businesses since the start of the pandemic.
Growth 2000Peak
UK ecommerce businesses report revenue spikes in excess of 15% since the lockdown

UK ecommerce businesses report revenue spikes in excess of 15% since the lockdown

23 Sep 2020by Paul Skeldon
UK e-commerce companies have seen significant growth, both in revenues and repeat orders since lockdown. Firms report average annual revenue increases of more than 15% since April in line with the shift to online retail.
Covid-19Growth 2000IndustryResilience
In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

16 Sep 2020by Paul Skeldon
In-app shopping activity has risen to new heights amid the coronavirus pandemic in Europe, seeing a 35% rise in ecommerce app installs – 12% higher than 2019 Q4 holiday season activity.
Growth 2000Growth 3000 EuropeInternationalMobile
Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

16 Sep 2020by Paul Skeldon
The rise in ecommerce over lockdown is set to see more retailers than ever using mobile messaging to engage consumers – and it will not be limited to text and email.
Growth 2000Growth 3000 EuropeMarketingMessagingMobileRCSSMSWhatsApp
International, omni-channel ecommerce at heart of UK government plan to revitalise the retail industry

International, omni-channel ecommerce at heart of UK government plan to revitalise the retail industry

09 Sep 2020by Paul Skeldon
Ecommerce is at the heart of government plans to help drive up retail exports to help the sector recover from Coronavirus.
Growth 2000IndustryInternationalResilience
Consumers opt for more online subs, bargains and new brands – and they are set to stay that way

Consumers opt for more online subs, bargains and new brands – and they are set to stay that way

03 Sep 2020by Paul Skeldon
One in five UK shoppers are using online subscriptions, while 31% are drawn by online bargains as lockdown shopping habits persist.
CustomerGrowth 2000Resilience
Shop prices fall across August, driven by discounting, but Brexit cost rises loom

Shop prices fall across August, driven by discounting, but Brexit cost rises loom

02 Sep 2020by Paul Skeldon
Shop Prices fell by 1.6% in August compared to a decrease of 1.3% in July, with non-food prices falling by 3.4% compared to 2.9% in July and food inflation easing to 1.3%. All are below the 12 and six-month average price decreases.
Growth 2000IndustryLocation
Pandemic accelerates consumers towards digital engagement and value-driven shopping

Pandemic accelerates consumers towards digital engagement and value-driven shopping

27 Aug 2020by Paul Skeldon
Consumers are turning to greater digital engagement both online and in-store, as well as switching to making values-driven buying decisions as retail enters a new phase during the coronavirus pandemic.
Covid-19Growth 2000Growth 3000 EuropeIndustryResilience
Web visits rise +2.9% in July, but online revenues fall by -5% on the previous month

Web visits rise +2.9% in July, but online revenues fall by -5% on the previous month

27 Aug 2020by Paul Skeldon
As demand for ecommerce remains buoyed and online remains the channel of choice for shoppers, website visits rose +2.9% month-on-month in July.
Covid-19Growth 2000Resilience

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