Most of us will be glad to see the back of 2020, but what does next year have in store from a retail perspective? GlobalWebIndex’s annual consumer behaviour report offers some insights and it has found that sustainability, digital stores and kindness are chief among desires for retail moving forward.

How the European Space Agency and a T-shirt are taking social selling on YouTube to new heights

18 Nov 2020by Paul Skeldon

T-shirt printing company Spreadshop is partnering with YouTube to enable merchants, brands and ‘creators’ to promote their T-shirts and other merch using YouTube’s oft-overlooked merch shelf, store tab and more – and the European Space Agency (ESA) is one of the early adopters.

Growth 2000 Growth 3000 Europe Industry Marketing Social Commerce Video commerce

Instagram adds new ‘Shop’ and ‘Reels’ tabs to make discovery and purchase from posts easier

18 Nov 2020by Paul Skeldon

As social and video commerce continue their rapid ascendency in a locked down world, Instagram has added a Shop tab to its home screen , making it easier for users to buy the things they find in the videos and images posted on the site. The social network is also enhancing its Reels feature to aid discovery.

Growth 2000 Growth 3000 Europe Marketing Marketplaces Mobile Resilience Social Commerce Strategy and Innovation Technology Video commerce

Black Friday set to kick of a ‘peak like no other’, global research shows: what does it mean for you?

09 Nov 2020by Paul Skeldon

Insights from more than 3,500 holiday shoppers in China, France, Germany, the United Kingdom, and the United States, show that the pandemic has induced changes in behaviours that are now set to remain part of the retail experience.

Growth 2000 Growth 3000 Europe Peak

New luxury partnership aims to get brands up to speed fast on digital and selling in China amid 'unprecedented disruption' of Covid-19; plus Singles Day update

06 Nov 2020by Chloe Rigby

Farfetch, Alibaba and Richemont are working together to improve luxury brands’ access to the Chinese market while helping them to sell direct to customers using the latest omnichannel technology. The news comes as Richemont reports a 26% fall in sales and an 82% fall in profits in the six months to September 30, a period dominated by the “unprecedented disruption” of the Covid-19 pandemic and subsequent lockdowns. Plus, Singles Day update

Alibaba Group China Covid-19 FarFetch Growth 2000 Growth 3000 Europe Peak Richemont

Subscriptions for physical goods to hit $263bn by 2025, overtaking digital subscriptions

14 Oct 2020by Paul Skeldon

The market for consumer subscriptions for physical goods will grow from an expected $64 billion in 2020 to more than $263 billion in 2025, a new report from Juniper Research suggests.

Customer Growth 2000 Growth 3000 Europe Resilience Selling Subscription

Unprecedented +120% growth in cross-border online sales predicted in October

14 Oct 2020by Paul Skeldon

International online sales are predicted to increase by 120% year-on-year during October, peaking in the last weeks of the month, as consumers shop earlier for Christmas pulling sales forward and away from the traditional twin peaks of Black Friday and Cyber Monday.

Growth 2000 Growth 3000 Europe International Peak

Henri-Lloyd charts new course in online and goes D2C

07 Oct 2020by Paul Skeldon

Sports and sailing apparel brands Henri-Lloyd says it is “cutting out the middlemen” as it rolls out a new ecommerce platform and ramps up its D2C offering.

D2C Growth 2000 Growth 3000 Europe Heeadless commerce Industry Strategy & Innovation Strategy and Innovation Technology

In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

16 Sep 2020by Paul Skeldon

In-app shopping activity has risen to new heights amid the coronavirus pandemic in Europe, seeing a 35% rise in ecommerce app installs – 12% higher than 2019 Q4 holiday season activity.

Growth 2000 Growth 3000 Europe International Mobile

Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

16 Sep 2020by Paul Skeldon

The rise in ecommerce over lockdown is set to see more retailers than ever using mobile messaging to engage consumers – and it will not be limited to text and email.

Growth 2000 Growth 3000 Europe Marketing Messaging Mobile RCS SMS WhatsApp

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