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In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

16 Sep 2020by Paul Skeldon
In-app shopping activity has risen to new heights amid the coronavirus pandemic in Europe, seeing a 35% rise in ecommerce app installs – 12% higher than 2019 Q4 holiday season activity.
Growth 2000Growth 3000 EuropeInternationalMobile
Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

16 Sep 2020by Paul Skeldon
The rise in ecommerce over lockdown is set to see more retailers than ever using mobile messaging to engage consumers – and it will not be limited to text and email.
Growth 2000Growth 3000 EuropeMarketingMessagingMobileRCSSMSWhatsApp
Pandemic accelerates consumers towards digital engagement and value-driven shopping

Pandemic accelerates consumers towards digital engagement and value-driven shopping

27 Aug 2020by Paul Skeldon
Consumers are turning to greater digital engagement both online and in-store, as well as switching to making values-driven buying decisions as retail enters a new phase during the coronavirus pandemic.
Covid-19Growth 2000Growth 3000 EuropeIndustryResilience
More mobile, more contactless, less predictable: the new way people shop

More mobile, more contactless, less predictable: the new way people shop

26 Aug 2020by Paul Skeldon
Despite stores across Europe and the UK reopening and those in the US staying open, shoppers are turning more and more to mobile technology to enhance and secure their shopping experience – reshaping retail forever.
Covid-19CustomerGrowth 2000Growth 3000 EuropeMobileResilience
Hermes set to deliver to any 3sq metre area in UK as logistics gets hyper-local

Hermes set to deliver to any 3sq metre area in UK as logistics gets hyper-local

24 Aug 2020by Paul Skeldon
Delivery company Hermes can now deliver to any location down to an accuracy of 3m2 in a partnership with addressing company what3words.
DeliveryGrowth 2000Growth 3000 Europe
Understanding Europe's up and coming retailers – and the context in which they operate

Understanding Europe's up and coming retailers – and the context in which they operate

24 Aug 2020by Chloe Rigby
Retailers selling products from fashion to fragrance, from sports equipment to auto equipment and many more feature in the first annual RetailX European Growth 3000. The index showcases the breadth and depth of a vibrant online and multichannel retail industry that has grown steadily over recent decades.
BrexitGrowth 2000Growth 3000 EuropeSustainability
Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

Watches of Switzerland reports record year as luxury shoppers bought online and from regional shops after Covid-19 pandemic

13 Aug 2020by Chloe Rigby
How did luxury shoppers buy during and after the Covid-19 pandemic and lockdowns in the UK and US? Watches of Switzerland had some answers today as it reported a leap in online sales and said that shoppers bought more from its regional shops and less in London as tourism fell.
Covid-19CustomerEcommerceEventsFocusGrowth 2000Growth 3000 EuropeOnlinePRProductResearchRetailerSellingUK
Retail subscriptions set to increase globally, as shoppers find new ways to buy

Retail subscriptions set to increase globally, as shoppers find new ways to buy

29 Jul 2020by Paul Skeldon
Subscription services for regular retail purchases, especially in the grocery sector, are set to soar as post-lockdown shoppers continue to find new ways to avoid going into stores.
CustomerGrowth 2000Growth 3000 EuropeInternationalSellingSubscription
Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

Consumers still planning to spend this Christmas – but it will move online and will start on a belated Prime Day

22 Jul 2020by Paul Skeldon
More than 70% of shoppers are planning to spend the same in 2020 on holiday shopping compared to 2019, with continued online growth, Prime Day momentum and savvy shopping set to drive a ‘Merry Clickmas’.
CustomerGrowth 2000Growth 3000 EuropePeakResilience
Mobile and social – along with international traffic – driving UK ecommerce growth

Mobile and social – along with international traffic – driving UK ecommerce growth

15 Jul 2020by Paul Skeldon
Mobile retailing grew by 57% in the UK across the lockdown, with 13% of mobile-based sales now coming from social as shopper habits make a permanent shift in device and channel.
Growth 2000Growth 3000 EuropeInternationalMobileResilienceSocial Commerce

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