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Themes

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first

IRC 2019 INTERVIEW Chris Conway of The Co-operative Group on putting the customer first


Four practical approaches to mobile and cross-channel retailing

Four practical approaches to mobile and cross-channel retailing


INTERVIEW Levi Strauss & Co:'the 140-year-old startup'

INTERVIEW Levi Strauss & Co:'the 140-year-old startup'


IRUK Top500 The rise of direct-selling brands

IRUK Top500 The rise of direct-selling brands


IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion

IRC 2019 INTERVIEW Watch Shop's Robin Phillips on international expansion


Fewer than a third of small and medium-sized companies deliver the kind of experience that customers want: study

Fewer than a third of small and medium-sized companies deliver the kind of experience that customers want: study


Summer sale season peaks online

Summer sale season peaks online



Waitrose tests customers’ appetite for packaging-free grocery shopping

Waitrose tests customers’ appetite for packaging-free grocery shopping


Ocado sets out more detail of M&S joint venture plans, and gives update on Andover fire, as it asks for shareholder backing

Ocado sets out more detail of M&S joint venture plans, and gives update on Andover fire, as it asks for shareholder backing

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