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UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

13 Mar 2020by Chloe Rigby
We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour. This update comes as 590 positive cases have been confirmed by Public Health England as of 9am on March 12 and eight people have died. The World Health Organisation has now classified coronavirus as a pandemic.
BrandsCovid-19CustomerDeliveryEuropeFocusHealthInternationalOtherPeopleRegionResearchSellingUK
GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson
For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond
AgencyBrandsCustomerEuropeEventsInternationalMarketingMobileOnlineOpinionOtherPaymentPeakPeopleRegionResearchSellingUK
Sainsbury’s unveils plan for single multichannel, multi-brand retailer

Sainsbury’s unveils plan for single multichannel, multi-brand retailer

26 Sep 2019by Chloe Rigby
The retailer aims to cut costs, close up to 70 branches of Argos and move them into its supermarkets, and serve shoppers in a more convenient way through a new five-year plan
CustomerDataGroceryOnlineRegionRetailerTechnologyThe CustomerUK
IRC 2019 PREVIEW The customer expectations conference

IRC 2019 PREVIEW The customer expectations conference

02 Aug 2019by Chloe Rigby
We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we focus on the customer expectations conference
ConferenceCustomerDeliveryEventsFocusIndustryInterviewsRegionTechnologyThe Customer
Fresh warnings highlight need to prepare for no-deal Brexit

Fresh warnings highlight need to prepare for no-deal Brexit

14 Jun 2019by Chloe Rigby
French Connection sold more through third-party retailers than direct to its customers in its latest half-year

French Connection sold more through third-party retailers than direct to its customers in its latest half-year

20 Sep 2018by Chloe Rigby
French Connection saw more of its sales take place through other businesses than through its own in the first half of its financial year, as revenues from wholesale overtook those from its retail business, its figures showed today.
BooksCustomerEcommerceEuropeIRUK Top500MobileOnlineOtherRegionResearchRetailerThe CustomerUK

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