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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

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As stores reopen, are shoppers returning – and what are the implications for online sales?

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Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

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Nike reports fast ecommerce growth as more than a third of of its sales take place online

19 Mar 2021by Chloe Rigby

Nike’s ecommerce sales grew quickly in the Christmas quarter of its financial year to account for more than a third of sales - helping to offset the impact of brand store closures and supply chain disruption

In other news… JD Sports buys central European multichannel retailer; Burberry raises profit expectations – and Royal Mail launches Sunday deliveries for online orders

12 Mar 2021by Chloe Rigby

JD Sports takes next step in global expansion, Burberry sees sales rebound after using digital to drive growth, Royal Mail trials Sunday deliveries for retailers selling online

Brands Clothing Covid-19 Customer Delivery Europe International Marketing Online Other Products Region Research Retailer UK

Dr. Martens emphasises role of ecommerce and a direct-to-consumer strategy as it announces flotation plans

11 Jan 2021by Chloe Rigby

Covid-19 Data Ecommerce Online People Region

First RXEU Growth 3000 report now available to download

02 Jul 2020by Chloe Rigby

The first RXEU Growth 3000 index, published in association with Rakuten Advertising and Ingenico ePayments, is now available to download. The report offers new insights into a how up-and-coming retailers across Europe trade, and sets the context of an extraordinary year, in which Covid-19, Brexit and the environmental transition are setting a fast pace of change.

Books Covid-19 Customer Delivery EU Europe Focus Growth 2000 Jewellery Mobile Online Region Research Retailer RXEU Top500 Selling UK

Retail sales ring up second-worst month of decline on record – despite 60% growth in online sales – during Covid-19 lockdown: BRC/Barclaycard

09 Jun 2020by Chloe Rigby

Retail sales fell in May to the second worst decline since BRC records began, according to new figures, despite fast growth in online sales

Analyst Clothing Covid-19 Garden Grocery Online Other People Products Region Research UK

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

13 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour. This update comes as 590 positive cases have been confirmed by Public Health England as of 9am on March 12 and eight people have died. The World Health Organisation has now classified coronavirus as a pandemic.

Brands Covid-19 Customer Delivery Europe Focus Health International Other People Region Research Selling UK

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson

For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

Agency Brands Customer Europe Events International Marketing Mobile Online Opinion Other Payment Peak People Region Research Selling UK

Sainsbury’s unveils plan for single multichannel, multi-brand retailer

26 Sep 2019by Chloe Rigby

The retailer aims to cut costs, close up to 70 branches of Argos and move them into its supermarkets, and serve shoppers in a more convenient way through a new five-year plan

Customer Data Grocery Online Region Retailer Technology The Customer UK

IRC 2019 PREVIEW The customer expectations conference

02 Aug 2019by Chloe Rigby

We’re running a series of previews and interviews with speakers around this year’s InternetRetailing Conference (IRC 2019) in the run-up to the event in October. Today we focus on the customer expectations conference

Conference Customer Delivery Events Focus Industry Interviews Region Technology The Customer

Fresh warnings highlight need to prepare for no-deal Brexit

14 Jun 2019by Chloe Rigby

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