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How Decathlon, Asos and Aldi are making their businesses more sustainable

19 Apr 2021by Chloe Rigby

With sustainability now a priority for many shoppers, Top500 retailers are innovating to cut their carbon footprints. Asos, Decathlon and Aldi are the latest to unveil new initiatives

Almost half of sales now online at Ryman – owner Theo Paphitis warns business rates could kill in-store retail

09 Apr 2021by Chloe Rigby

Theo Paphitis says almost half of sales at Ryman are now online, and that customers at his Robert Dyas and Boux Avenue businesses have also bought more online over the last year

Brands Customer Ecommerce Online People Products Research UK

The Original Factory Shop plans 50 store openings alongside developing multichannel strategy

09 Apr 2021by Chloe Rigby

Brands Online People Products Research Retailer UK

Dunelm says multichannel helped limit third-quarter sales decline to 17% – as its business shifted online when stores closed in lockdown 3.0

08 Apr 2021by Chloe Rigby

Dunelm says strong online sales enabled it to limit its sales decline to 17% in the third quarter of its year, even though its shops were mostly shut. More than 90% of its sales took place online during that time, with fulfilment via both home delivery and click and collect from its stores. The homewares specialist says this shows the resilience of its multichannel model

Analyst Covid-19 Customer Delivery Online Other Product Research Resilience Retailer Selling

Peacocks gets ‘another chance’ to recover from the impact of Covid-19

06 Apr 2021by Chloe Rigby

Peacocks looks set to be rescued from administration, with about 2,000 jobs saved as a result

Analyst Covid-19 Ecommerce International Research Retailer UK

Decision on online sales tax delayed to the autumn

26 Mar 2021by Chloe Rigby

A government answer to the thorny question of whether online sales should incur a tax is now not expected to come until the autumn. But there were insights this week into how such a tax might work

Academic Data Delivery Online Research Software UK

What do the latest John Lewis store closures say about the retailer’s multichannel strategy?

25 Mar 2021by Chloe Rigby

The John Lewis Partnership says it’s rebalancing its store estate to reflect the way that customers now want to shop as it announces that eight more stores will not reopen from lockdown. We take a look at the development of its multichannel strategy so far – and where it goes from here

Covid-19 Customer Delivery Department Store Focus Industry Marketing Online Other Products Research Retailer Selling UK

Travis Perkins launches mobile app for trade customers

23 Mar 2021by Chloe Rigby

Customer Industry Mobile Research UK

Kingfisher Group emphasises the role of stores and mobile in fast online and click and collect growth during the Covid-19 pandemic

22 Mar 2021by Chloe Rigby

Online sales at Kingfisher Group – whose retail brands including B&Q and Screwfix – more than doubled in its latest financial year. Its DIY and trade retail brands enabled shoppers – who focused on improving their homes at a time when they were spending more time there – to buy supplies online

Brands Covid-19 Customer Delivery Ecommerce Focus Industry Mobile Online Products Research Retailer Technology The Customer UK

New office supplies subscription service aims to cut the costs of home working

22 Mar 2021by Chloe Rigby

A new subscription service offers employers the opportunity to order online to have the office supplies their staff need delivered directly to them each month

Covid-19 Industry Online Research Subscription Technology UK

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The Last Mile – How to deliver on customer expectations - Webinar

EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

GUEST COMMENT The who, what and where of personalised service

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

RXUK Top500 Report 2021

Studio Retail sells Findel Education and sets out strategy targeting £1bn in annual sales

How Decathlon, Asos and Aldi are making their businesses more sustainable

Themes

How Decathlon, Asos and Aldi are making their businesses more sustainable

Almost half of sales now online at Ryman – owner Theo Paphitis warns business rates could kill in-store retail

The Original Factory Shop plans 50 store openings alongside developing multichannel strategy

Dunelm says multichannel helped limit third-quarter sales decline to 17% – as its business shifted online when stores closed in lockdown 3.0

Peacocks gets ‘another chance’ to recover from the impact of Covid-19

Decision on online sales tax delayed to the autumn

What do the latest John Lewis store closures say about the retailer’s multichannel strategy?

Travis Perkins launches mobile app for trade customers

Kingfisher Group emphasises the role of stores and mobile in fast online and click and collect growth during the Covid-19 pandemic

New office supplies subscription service aims to cut the costs of home working

Morrisons’ online sales triple as the supermarket diversifies its digital channels in pandemic response

Homebase, Boohoo, The Fragrance Shop among the first customers for new buy-now-pay-later entrant to the UK market

Gap shifts to digital-first strategy, as 45% of annual sales take place online

Wickes and Toolstation see the benefit as DIY and trade demand shift online

Nike reports fast ecommerce growth as more than a third of of its sales take place online

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