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Retailers believe AI promises strategic value for their businesses – but remain sceptical about the hype

Retailers believe AI promises strategic value for their businesses – but remain sceptical about the hype

16 Apr 2019by Chloe Rigby
Retailers are looking to artificial intelligence to help them increase revenues and profitability in the long run, but for the moment they remain sceptical about the hype surrounding the industry, a new study has found
CustomerEcommerceIndustryMarketingResearchTechnologyThe CustomerUK
Most shoppers still prefer to use online and stores together: study

Most shoppers still prefer to use online and stores together: study

09 Apr 2019by Chloe Rigby
Most UK shoppers prefer to buy in a store, while using online to research their purchase, a new study from Marketingsignals.com suggests
AgencyCustomerMarketingOnlineOtherProductResearchUK
Bonmarché warns on profits after leftover stock only cleared through ‘heavy’ sale discounting

Bonmarché warns on profits after leftover stock only cleared through ‘heavy’ sale discounting

19 Mar 2019by Chloe Rigby
Bonmarché today warned that pre-tax losses may reach between £5m and £6m in its current financial year after it had discounted “heavily” in order to clear stocks during its January and February sales.
ClothingOtherResearchRetailerUK
Sir John Timpson on the challenges facing the high street

Sir John Timpson on the challenges facing the high street

01 Mar 2019by Emma Herrod
“I wouldn’t expect 2019 to be worse than 2018, but who knows,” Sir John Timpson told InternetRetailing editor Emma Herrod as he took stock of retail today.
AnalystBrandsClothingConsultancyCustomerDataDeliveryEcommerceEventsFocusLocationMarketingMerchandisingMobileOnlineOtherPaymentPeakPeopleProductResearchRetailerSellingTechnologyThe CustomerUK
International research update: from how more international shoppers bought from UK merchants this Christmas, to how more UK merchants offered international currencies

International research update: from how more international shoppers bought from UK merchants this Christmas, to how more UK merchants offered international currencies

12 Feb 2019by Chloe Rigby
Two pieces of research, from Global-e and Visualsoft, suggest shoppers are becoming more willing to buy across borders from the UK – while more retailers are offering international payment choices
AgencyDataEcommerceEventsInternationalOnlineOtherPaymentPeakResearchRetailerUK
Delivery research round-up: from how Australians shop on UK websites, to click and collect forecasts

Delivery research round-up: from how Australians shop on UK websites, to click and collect forecasts

08 Feb 2019by Chloe Rigby
Insights from Royal Mail’s analysis of Australian consumer demand from UK retailers, while GlobalData research suggests 45% growth for click and collect to come in next five years.
AnalystBrandsClothingDeliveryGroceryMarketplacesOnlinePRResearchRetailerUK
Certainty on Brexit is needed for both the retail and logistics industry: BRC and FTA

Certainty on Brexit is needed for both the retail and logistics industry: BRC and FTA

22 Jan 2019by Chloe Rigby
The retail industry is united in opposing a no deal Brexit and Parliament must act to ensure that doesn’t happen, says the BRC, while the FTA warns that there’s still no clarity on immigration.
AnalystDataEUIndustryIRUK Top500OnlineOtherPeopleResearchRetailerSoftwareUK
Lovehoney says international expansion, with a localised experience, has helped it to a record year

Lovehoney says international expansion, with a localised experience, has helped it to a record year

22 Jan 2019by Chloe Rigby
International expansion coupled with localised delivery and customer service helped Lovehoney boost pre-tax profits and sales by more than a fifth in its latest financial year.
CustomerDeliveryFocusInternationalIRUK Top500PeopleResearchRetailerUK
THIS WEEK IN PEAK Early reports suggest a peak trading period in which shoppers directed their spending online

THIS WEEK IN PEAK Early reports suggest a peak trading period in which shoppers directed their spending online

04 Jan 2019by Chloe Rigby
We cover the first reports of how UK retailers performed peak Christmas trading, from Next and Gear4Music, and also look at some of the trends affecting retail this week in peak.
ClothingCustomerDataOtherPeakResearchUK
INTERVIEW Sara Prowse of Hotter on comfort in the customer experience

INTERVIEW Sara Prowse of Hotter on comfort in the customer experience

04 Jan 2019by Chloe Rigby
Hotter plans the shopping experience around what its customers want to buy - and how they want to buy it
ConferenceCustomerDataDeliveryIRUK Top500MobileOnlineOtherProductResearchRetailerSellingTechnologyThe Customer

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