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Superdry says trade is stronger than expected as online sales rise but stores hit by lockdowns

Superdry says trade is stronger than expected as online sales rise but stores hit by lockdowns

11 Aug 2020by Chloe Rigby
Superdry this week said the first quarter of its financial year was ahead of its expectations, as online sales grew by 93%, taking the strain as stores remained closed during Covid-19 lockdowns
Covid-19OnlineResearchRetailer
Ecommerce grows at Joules while shop sales decline, especially after Covid-19 – but the retailer remains committed to store-based multichannel model

Ecommerce grows at Joules while shop sales decline, especially after Covid-19 – but the retailer remains committed to store-based multichannel model

06 Aug 2020by Chloe Rigby
More than half of Joules’ sales were made online for the first time during its latest financial year while in-store sales fell by a fifth - with trends that were already affecting the business accelerating as a result of the coronavirus pandemic. But Joules says its 128 shops remain an important part of its ’total retail’ multichannel model - as long as it can ensure ‘suitable’ rents.
AnnualCovid-19EcommerceFocusInternationalOnlineProductResearchRetailerUK
Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

Leading 1,000 retailers in Europe and a new Elite named in new RetailX report

04 Aug 2020by Chloe Rigby
A new RetailX report names the Top1000 multichannel and ecommerce retailers serving Europe and the six Elite leaders that top the list
Hobbycraft plans multichannel expansion via small format shops – and says its online sales grew by 200% during the Covid-19 lockdown

Hobbycraft plans multichannel expansion via small format shops – and says its online sales grew by 200% during the Covid-19 lockdown

03 Aug 2020by Chloe Rigby
Hobbycraft has set out plans for multichannel expansion following on from a financial full-year in which its online sales grew by 19%. This year, the retailer has seen ecommerce turbocharged - reporting internet retailing sales growth of 200% when the 12-week Covid-19 lockdown channelled all of its sales online
Covid-19CustomerEcommerceFocusOnlinePeopleProductProductsResearchRetailerUK
How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

How Pets at Home prioritised omnichannel investment during and after lockdown – while first-quarter omnichannel sales grew by 71%

31 Jul 2020by Chloe Rigby
Pets at Home showed how it invested in omnichannel services during the Covid-19 lockdown and now plans to continue to do so amid signs that demand is growing both for pets and for digital ways of buying. Omnichannel sales grew by a record 71% in its first quarter but store and vet revenues both fell, taking the business to an overall 1% drop in revenues.
Covid-19CustomerOnlineProductsResearchResilienceRetailerSubscriptionTechnologyThe Customer
ScS shows huge swings that lockdown brought to its business

ScS shows huge swings that lockdown brought to its business

30 Jul 2020by Chloe Rigby
ScS today showed the huge swings lockdown brought to its business as it gave early sight of its full-year figures in a trading update
Games Workshop hails ‘best year so far’ as sales and profits rise despite lockdowns

Games Workshop hails ‘best year so far’ as sales and profits rise despite lockdowns

28 Jul 2020by Chloe Rigby
Games Workshop has hailed its latest figures as the best set of results in its history so far – despite the Covid-19 lockdown that brought its business entirely to a halt for six weeks towards the end of the year.
French Connection points to slow recovery in store sales while online sales are 24% ahead

French Connection points to slow recovery in store sales while online sales are 24% ahead

24 Jul 2020by Chloe Rigby
French Connection says sales in its stores have been improving slowly since it was allowed to reopen them on June 15 following lockdown, while online sales are up by 24% on the same time last year
EuropeOnlineOtherResearchRetailerUK
Ted Baker consulting staff about 500 job losses in response to the shift online

Ted Baker consulting staff about 500 job losses in response to the shift online

20 Jul 2020by Chloe Rigby
Ted Baker is consulting staff about making at least 500 redundancies through its ongoing transformation of the business. When the fashion brand announced the transformation in June, it described it as Ted Baker’s response to “the structural transition from physical stores to digital retail”. That transition has accelerated as a result of the Covid-19 pandemic
Covid-19EcommerceEuropeLocationOnlinePaymentResearchUK
EDITORIAL How the role of the store is changing as customers do more of their shopping online

EDITORIAL How the role of the store is changing as customers do more of their shopping online

10 Jul 2020by Chloe Rigby
In today’s InternetRetailing newsletter, we’re reporting as the latest figures show shoppers now starting to head out to stores again post Covid-10 lockdown. But when they do go, suggests ShopperTrak’s Andy Sumpter, they are engaging in more “purposeful shopping”. That suggests shopping trips where customers already know what they want and are making a trip specially to get it, list in hand. This is just one of the directions that the role of the shop in multichannel retail is likely to evolve

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