For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

UPDATED Dixons Carphone points to growing multichannel sales in weak peak market

21 Jan 2020by Chloe Rigby

Dixons Carphone today pointed to growing multichannel sales over its peak trading period – but overall sales were down. The retailer said it had had a good peak in a weak UK market and said it was on track to deliver its longer-term transformatioN

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Ted Baker chief executive and chairman step down as it warns on full-year profits

10 Dec 2019by Chloe Rigby

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PEAK 2019 Online pre-Christmas discounting continues while returns could peak today

09 Dec 2019by Chloe Rigby

Retailers continue to discount after the Cyber weekend events, while predictions suggest that this week will see returns peak. Plus we look at how Christmas deliveries are made by ferry to tiny Brownsea Island

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GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy

When Amazon’s third-quarter results came out last week, most of the focus was on the fact that they posted a fall in net income for the first time in two years. A primary reason for the shortfall was the investment they are currently making in faster delivery, and there was an eye-catching quote on the impact of this shift from chief executive Jeff Bezos: “[A]lthough it’s counterintuitive, the fastest delivery speeds generate the least carbon emissions because these products ship from

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Debenhams appoints new chairman to help lead ongoing transformation

25 Oct 2019by Chloe Rigby

Debenhams Group has appointed a new chairman to help guide the multichannel department store as it continues through its turnaround programme

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Bonmarché continues to trade as administrators look for buyers

21 Oct 2019by Chloe Rigby

Administrators to Bonmarché are this morning continuing to trade the women’s fashion business as they look for potential buyers.

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Promise of minimal change in store or online as John Lewis and Waitrose managements merge

01 Oct 2019by Chloe Rigby

The John Lewis Partnership promises there will be little to no disruption to its shops or websites as it merges the management of John Lewis and Waitrose. Its senior team will be cut by 75 from 225 in order to save £100m through its future partnership programme as managers including Rob Collins, managing director of Waitrose, leave the business

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Four practical approaches to mobile and cross-channel retailing

28 Aug 2019by Paul Skeldon

With mobile gluing together the whole cross-channel play for all retailers, Paul Skeldon asks what techniques and strategies retailers can implement today around mobile to offer the kind of experience shoppers demand

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GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)