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EDITORIAL AO, Naked Wines and THG report strong pandemic performances – but can it last as the UK starts to emerge from Covid-19?

16 Apr 2021by Chloe Rigby

GUEST COMMENT The who, what and where of personalised service

16 Apr 2021by Lynne Capozzi

GUEST COMMENT Four big ways the big four can win with ecommerce shoppers

15 Apr 2021by Callum Saunders

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As stores reopen, are shoppers returning – and what are the implications for online sales?

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Ocado plans robotic in-kitchen deliveries and self-driving delivery vehicles as it takes £10m stake in autonomous technology specialist

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Boohoo buys Debenhams’ online business for £55m to transform it into a marketplace

25 Jan 2021by Chloe Rigby

Debenhams will transform from a department store business with 118 shops to an online marketplace following Boohoo Group’s acquisition of the department store’s ecommerce business for £55m cash

WEBINAR OVERVIEW: Retail’s Path Forward: The Need to Intensify Digital and Build Greater Resilience

10 Jul 2020by Alex Sword

In a recent InternetRetailing webinar, Retail’s Path Forward: The Need to Intensify Digital and Build Greater Resilience, we heard from Philip Hall, managing director of Europe at CommerceHub.

Covid-19 Customer Ecommerce Europe Garden IRTV Location Product Products Resilience Retailer Selling Supplier The Customer Webinar Webinars

bonprix interview: Sustainability is important to customers but price remains essential

04 Feb 2020by Alex Sword

Fashion retailer bonprix is entering the 2020s with a range of sustainability targets, but it still needs to foreground traditional consumer metrics such as price, according to head of corporate responsibility (CR) Stefanie Sumfleth.

Customer Delivery Focus Industry Interviews Location People Product RXEU Top500 Supplier Sustainability

InternetRetailing welcomes retail Ronaldos for Ecommerce Cup 2019

25 Apr 2019by Staff Writer

InternetRetailing is inviting budding footballers from the retail industry to enter the Ecommerce Cup 2019, a football tournament for the retail industry set to take place on 13 June.

CASE STUDY John Lewis: customer-centric delivery

03 Aug 2018by Chloe Rigby

For department store John Lewis, delivery and collection are both parts of the all-important customer experience. In its latest financial results, it set out the ways it plans to build on that experience, through improvements including two-hour delivery slots, self-service click and collect kiosks in Waitrose and enabling customers to see both more detailed product information and branch stock availability through the John Lewis app.

Customer Delivery Focus Industry Location Marketing Mobile Online Product Supplier Technology The Customer

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