This year’s Black Friday, when more sales than ever took place online, has been inevitably followed by a rise in deliveries that is now proving testing for couriers and postal services

Adidas reports fast direct-to-consumer growth as online sales grow by 51%

10 Nov 2020by Chloe Rigby

Adidas said today that its direct-to-consumer sales grew in the third quarter of its financial year as customers bought online and as most of its own shops reopened from coronavirus lockdowns. But in its largest channel – wholesale – trade continued lower than at the same time last year.

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London’s West End traders ask for support as the area continues to be hit by lower footfall

14 Aug 2020by Chloe Rigby

Representatives of Arcadia, Hackett, Uniqlo, Schuh and Selfridges have met the Mayor of London to set out the impact that a 63% decline in footfall in London’s West End – resulting from Covid-19 lockdowns – is having on their businesses

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Shoppers getting more comfortable about going into shops but seem less confident about spending; retailers among the most likely to receive coronavirus loans

07 Aug 2020by Chloe Rigby

Six in 10 shoppers say they now feel comfortable buying groceries in store, new figures from the BRC and Opinium suggest, while four in 10 are happy to go to shops for goods other than food. Meanwhile, new analysis suggests that retailers are among the business sectors most likely to have taken on coronavirus business loans

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Half of June’s retail sales online for the first time, as ecommerce helps drive the industry’s fastest growth for two years: BRC

14 Jul 2020by Chloe Rigby

Turbocharged online growth drove best set of June retail sales figures for more than two years, according to figures from the British Retail Consortium today. For the first time, more than half (50.7%) of all retail sales took place online, up from 33.1% a year earlier

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Lloyds Pharmacy offers 30 minute deliveries via Deliveroo in industry first

30 Jun 2020by Chloe Rigby

Lloyds Pharmacy customers can now buy over-the-counter medicines for delivery within 30 minutes, using Deliveroo, in what’s believed to be an industry-first in the UK

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Fresh uncertainty surrounds UK-EU trade deal negotiations

15 May 2020by Chloe Rigby

Uncertainty remains today over what, if any, trade agreement will be struck between the UK and the EU following the UK chief negotiator’s admission today that “very little progress” has been made in the latest round of talks. If no deal is struck, World Trade Organisation rules would apply to retailers’ cross-border sales and sourcing from January 2021. One commentator says it’s time to extend

How Covid-19 is changing the way shoppers buy: three studies

04 May 2020by Chloe Rigby

Three new studies suggest that shoppers will change the way they buy – and the way they use technology. EY suggests retailers should look ahead to the new shopping habits of post-coronavirus consumers, Accenture suggests that shoppers will buy more sustainably, while Foolproof warns that shoppers may shy away from using touchscreens in stores and restaurants

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Amazon warns shareholders not to expect profits short-term as it outlines a $4bn response to Covid-19

01 May 2020by Chloe Rigby

Amazon chief executive Jeff Bezos today told shareholders not to expect profits at the business while it looked after its staff and its customers during the Covid-19 coronavirus pandemic. Bezos, announcing Amazon’s first quarter results, did not mention continued controversy around Amazon’s approach to health and safety during the pandemic in markets including France and the United States – but his words did appear to mark a move to respond to those criticisms

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