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Online retailers urged to improve website accessibility for all abilities in light of Purple Tuesday

Online retailers urged to improve website accessibility for all abilities in light of Purple Tuesday

12 Nov 2019by Paul Skeldon
As 12 November 2019 marks Purple Tuesday, a day dedicated to the awareness of the purple pound – the spending power of disabled people – web design experts are calling for online retailers to improve their website accessibility, as customer experience for disabled people lags behind progress made in physical stores
CustomerGrowth 2000Operations and LogisticsPurple TuesdayTechnologyUser experience
Price, promotions and ethics are all set to drive UK Christmas shopping habits, study postulates

Price, promotions and ethics are all set to drive UK Christmas shopping habits, study postulates

06 Nov 2019by Paul Skeldon
Two thirds of UK shoppers agree that promotion, price, or discount have an effect on their purchasing decisions, while almost half (41%) of UK shoppers demonstrate a shift towards conscious consumerism basing purchasing decisions on brands they closely identify with
CustomerPeakSelling
“It’s beginning to look a lot like a sustainable second-hand Christmas,” as pre-loved fashion takes off

“It’s beginning to look a lot like a sustainable second-hand Christmas,” as pre-loved fashion takes off

06 Nov 2019by Paul Skeldon
With fast fashion under microscope for its environment impact and kids wanting to be more sustainable, the second-hand apparel market is growing – at a miraculous 21-times faster than the primary market
CustomerfashionIndustryPeakSustainability
Bol.com adds sustainable-only page to webshop

Bol.com adds sustainable-only page to webshop

30 Oct 2019by Alex Sword
Netherlands marketplace Bol.com has launched an online store selling only sustainable items.
ClothingCustomerDeliveryIREU Top500ManagerOnlinePeopleSellingSustainabilityThe Customer
Growth vs sustainability: Zalando makes “compromise on economics” for new environmental goals

Growth vs sustainability: Zalando makes “compromise on economics” for new environmental goals

30 Oct 2019by Alex Sword
Zalando has signalled a new direction on cutting emissions and reducing plastic waste, with its co-CEO admitting this will involve a trade-off with growth.
CustomerDataDeliveryIREU Top500OnlineOtherPressProductRetailerSustainabilityThe CustomerTheme
Generation Z want to see authenticity in their fashion brands – whatever that means…

Generation Z want to see authenticity in their fashion brands – whatever that means…

29 Oct 2019by Paul Skeldon
Younger audiences are more likely to see brand authenticity as the product of corporate social responsibility, with six out of ten of Gen Zers more likely to buy brands they consider authentic – and they think the most authentic UK brand is…. Nike. Confused? You will be…
BrandsCustomerGeneration ZGrowth 2000
GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

GUEST ANALYSIS Ultra-fast delivery ‘better for the environment?’ That misses the point

29 Oct 2019by Andy Mulcahy
When Amazon’s third-quarter results came out last week, most of the focus was on the fact that they posted a fall in net income for the first time in two years. A primary reason for the shortfall was the investment they are currently making in faster delivery, and there was an eye-catching quote on the impact of this shift from chief executive Jeff Bezos: “[A]lthough it’s counterintuitive, the fastest delivery speeds generate the least carbon emissions because these products ship from
ClothingCustomerDeliveryFocusIndustryMarketingMobileOnlinePeopleResearchRetailerSellingSustainabilityTechnologyThe CustomerUK
Bonmarché continues to trade as administrators look for buyers

Bonmarché continues to trade as administrators look for buyers

21 Oct 2019by Chloe Rigby
Administrators to Bonmarché are this morning continuing to trade the women’s fashion business as they look for potential buyers.
CustomerIRUK Top500LocationOnlineResearchRetailerUK
How Selfridges is reimagining the department store as retail changes

How Selfridges is reimagining the department store as retail changes

08 Oct 2019by Chloe Rigby
The department store, ranked Top100 in IRUK Top500 research, has focused on experiential retail and on digital as it looks both to give shoppers a reason to come into its stores, and to make their experience a more convenient one
Customerexperiential retailInternationalIRUK Top500Selfridges
IRC 2019 PREVIEW The countdown is on for this year’s conference

IRC 2019 PREVIEW The countdown is on for this year’s conference

04 Oct 2019by Chloe Rigby
The October 10 event, to be held at the Business Design Centre, in Islington, London, features a line-up of speakers from brands as varied as Liberty London, Adidas, Made.com, Watch Shop and Pernod Ricard UK
BrandsConferenceCustomerEcommerceEventsFocusIndustryManagerRetailerTechnologyThe CustomerUKWorkshop

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