Some 41% of UK consumers are delaying major purchasing decisions due to the current situation, with the most likely products to be delayed being white goods (15%), cars (9%) and properties (6%).

Covid-19 Customer Industry

Debenhams steps closer to second administration in a year

06 Apr 2020by Chloe Rigby

Debenhams has today filed its intent to appoint administrators, in a move that it says will protect it from being forced into liquidation while its 142 UK stores are closed in line with government Covid-19 advice

Analyst Covid-19 Customer Data Department Store Mobile Online Other Press Selling UK

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

31 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus pandemic on the way UK shoppers buy – and on how retailers are responding to that changing behaviour

Aldi Boots coronavirus Covid-19 Customer Delivery Hammerson Ikea Mothercare Operations and Logistics

UPDATED Coronavirus round-up: more stores close their doors, retailers focus online – and on delivery

24 Mar 2020by Chloe Rigby

InternetRetailing’s regular rolling report on how Covid-19 is changing the way that shoppers buy – and how retailers are responding to that

coronavirus Covid-19 Customer Delivery

How retail is changing at Next – even before the coronavirus

19 Mar 2020by Chloe Rigby

Next today reported strong sales for its latest financial year, although it warns as yet there is no way of predicting how the coronavirus pandemic will affect it

Customer Marketing Next Operations and Logistics Strategy and Innovation Technology

Online sales flat in February – until coronavirus: IMRG

19 Mar 2020by Chloe Rigby

The latest IMRG Capgemini Online Retail Index for February shows year-on-year online retail sales down by 0.4% during the month

Clothing Customer Garden Home and Garden Industry Online Other People UK

UPDATED Coronavirus round-up: grocery delivery slots run short amid panic buying; IRX cancelled, Laura Ashley, Dixons Carphone, ScS, Kingfisher, Primark updates

17 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour

coronavirus Covid-19 Customer Location

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

13 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour. This update comes as 590 positive cases have been confirmed by Public Health England as of 9am on March 12 and eight people have died. The World Health Organisation has now classified coronavirus as a pandemic.

Brands Covid-19 Customer Delivery Europe Focus Health International Other People Region Research Selling UK

Boom in sustainable shoppers threatens to put end to fast fashion, experts warn

04 Mar 2020by Paul Skeldon

The number of sustainable shoppers in Britain has jumped by a third in just 12 months, threatening to spell the end of fast fashion, new research by the Fashion Retail Academy reveals.

Customer fast fashion Industry Sustainability

UK consumers are becoming more socially and environmentally responsible – and are calling out brands that make ‘meaningless’ climate pledges

Sustainability27 Feb 2020

Become a Member

Create your own public-facing profile

Gain access to all Top500 research

Personalise your experience on IR.net

Register

About Internet Retailing

Advertise on Internet Retailing

How to embed the customers’ voice throughout your organisation - Webinar with Bazaarvoice

Tripling Conversions at Dixons Carphone: Supercharging Personalisation in 3 months

GUEST COMMENT Are your web push strategies pushing customers away?

EDITORIAL How the post corona retail landscape is shifting

EDITORIAL How the shape of retail continues to change under pressure from Covid-19

RXUK Top500 Report 2020

Debenhams appoints administrators again – exactly a year on from last time

Coronavirus round-up: Boots, Debenhams, IMRG, Naked Wines, John Lewis Partnership, ONS and more

Themes

Surge in ecommerce will outlive corona across Europe, consumer research suggest

White goods, cars and properties top list of purchases put on hold by 40% of shoppers

Debenhams steps closer to second administration in a year

UPDATED Coronavirus round-up: Halfords, Asos, Matalan, Nosto, Awin, Nielsen, Aldi, Hammerson, Ikea, Mothercare and more on Covid-19

UPDATED Coronavirus round-up: more stores close their doors, retailers focus online – and on delivery

How retail is changing at Next – even before the coronavirus

Online sales flat in February – until coronavirus: IMRG

UPDATED Coronavirus round-up: grocery delivery slots run short amid panic buying; IRX cancelled, Laura Ashley, Dixons Carphone, ScS, Kingfisher, Primark updates

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

Boom in sustainable shoppers threatens to put end to fast fashion, experts warn

TikTok: How retailers are making use of the social media sensation

A third of Gen-Z shoppers research health and beauty products online but still buy in stores

New app helps shoppers and retailers reduce their food and plastic waste

Connected customers expect a hyper-personalised, effortless experience – but organisations are slow to respond

UK consumers are becoming more socially and environmentally responsible – and are calling out brands that make ‘meaningless’ climate pledges

Become a Member

Latest Tweet