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Peak 2020 Asda expects record online Christmas, IMRG sees more retailers launch Black Friday events – but warns of high levels of demand

Peak 2020 Asda expects record online Christmas, IMRG sees more retailers launch Black Friday events – but warns of high levels of demand

20 Nov 2020by Chloe Rigby
InternetRetailing rounds up the latest news, insights and trends on how retailers and customers are planning for peak trading this year
ClothingCovid-19DeliveryEcommerceGroceryOnlinePeakRetailerUK
Shoppers turned online for food and early Christmas presents in October – sparking warnings of pressure on deliveries

Shoppers turned online for food and early Christmas presents in October – sparking warnings of pressure on deliveries

20 Nov 2020by Chloe Rigby
Online grocery sales nearly doubled in October, while beyond food, sales grew fast as shoppers appeared to have turned online to buy early for Christmas, according to the latest official data. Clothing was the only sector where sales were still below pre-pandemic levels, as measured in February
ClothingCovid-19DataDeliveryEcommerceGroceryIndustryOnlineOtherPeakPeopleProductsResearchUK
Co-op membership app downloaded more than a million times since launch

Co-op membership app downloaded more than a million times since launch

06 Nov 2020by Chloe Rigby
The Co-op says its new membership app has been downloaded more than a million times since it was launched four weeks ago.


DeliveryUK
More than 400 Argos and Sainsbury’s stores to close as online business doubles in the first half of the year

More than 400 Argos and Sainsbury’s stores to close as online business doubles in the first half of the year

05 Nov 2020by Chloe Rigby
Sainsbury’s and Argos customers spent twice as much online in the first half of its financial year as they did a year earlier – but spent less in its shops. By September, almost 40% of group sales took place online, up from about 19% a year earlier. Now the supermarket group has responded to that online shift with plans to close 420 standalone Argos shops, up to 80 branches of Sainsbury’s and all of its supermarket deli, meat and fish counters. In all, about 3,500 jobs will go – although the
ClothingCovid-19CustomerDeliveryEcommerceGroceryIndustryOnlineOtherPressResearchTechnologyUK
Boots adapts to ecommerce boom and sustainability drive through enhanced packaging

Boots adapts to ecommerce boom and sustainability drive through enhanced packaging

04 Nov 2020by Paul Skeldon
Agility is key in the Covid era and UK health and beauty retailer, Boots UK, has been able to rapidly adapt to an online model through improvements to its packaging processes.
Boots UKCovid-19DeliveryIndustryPeakResilienceSustainability
Ocado set to buy two robotics companies to help speed delivery and innovation

Ocado set to buy two robotics companies to help speed delivery and innovation

02 Nov 2020by Chloe Rigby
Ocado today announced that it plans to buy two robotics companies to help it grow its business, speed up delivery and innovate faster. The news comes as Ocado Group raises its full-year profits expectations by 50% as shoppers continue to move to online grocery “in record numbers”
ClothingCustomerDeliveryEcommerceGroceryOnlineOtherPeopleProductResearchTechnology
DIY sales lift multichannel retailers Wickes and Toolstation

DIY sales lift multichannel retailers Wickes and Toolstation

22 Oct 2020by Chloe Rigby
Strong DIY sales helped to lift sales at Toolstation and Wickes in the third quarter of parent company Travis Perkins’ financial year. Group sales were affected, however, as branches of its builder’s merchant business closed and as the recovery in housebuilding and construction projects lagged
AnalystCovid-19DeliveryOnlineResearchUK
Gear4music flags hefty sales and profits rise as customers continue to turn to music in difficult times

Gear4music flags hefty sales and profits rise as customers continue to turn to music in difficult times

22 Oct 2020by Chloe Rigby
Gear4music today said business had continued to be strong into October as customers turn to music in difficult times, and it flagged fast growth in sales and profits over the first half of its financial year
Covid-19DeliveryEuropeFocusInternationalMarketingOnlinePeakProductsResearchRetailerUK
Royal Mail parcel pick up service a ‘game changer’ for ecommerce as it masters returns

Royal Mail parcel pick up service a ‘game changer’ for ecommerce as it masters returns

21 Oct 2020by Paul Skeldon
Royal Mail has launched a 72p parcel pick up service from people’s homes in a bid to compete with the parcel delivery market and has done as much for ecommerce as Amazon’s next day delivery did back in the day, experts suggest.
DeliveryGrowth 2000ResilienceRoyal Mail
John Lewis Partnership to invest £1bn in five-year plan to get closer to its shoppers via digital, virtual and delivery services

John Lewis Partnership to invest £1bn in five-year plan to get closer to its shoppers via digital, virtual and delivery services

16 Oct 2020by Chloe Rigby
John Lewis and Waitrose owner the John Lewis Partnership is to invest £1bn over five years to expand digital, virtual and delivery services in order to get closer to customers – and restore profits. The partnership today set out a five-year plan with the ambition of making profits of £400m a year by 2025 – from £123m in 2019/20 – and reaching net zero carbon emissions by 2035 – 15 years earlier than previously planned
DeliverydigitalJohn LewisJohn Lewis PartnershipOnlinevirtualWaitrose

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