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Wickes signs deal to offer more flexible deliveries from store

Wickes signs deal to offer more flexible deliveries from store

24 Feb 2021by Paul Skeldon
Upping the ante in the online DIY market, home improvement retail giant Wickes has announced that it has signed a new three year, multi-million Pound contract with CitySprint to offer more flexible delivery from local stores
DeliveryhomewaresIndustryWickes
Five ways that customer expectations are changing: what the research says

Five ways that customer expectations are changing: what the research says

18 Feb 2021by Chloe Rigby
Shoppers’ expectations are changing as retail shifts further online during the Covid-19 pandemic, research suggests. We round up the latest findings on how customers now want to buy – and what that means for retailers and brands
BrandsCovid-19CustomerDataDeliveryEcommerceGroceryMobileOnlinePaymentPeopleProductResearchTechnologyUK
Local traders at Leeds Kirkgate Market trial apps to allow local home delivery

Local traders at Leeds Kirkgate Market trial apps to allow local home delivery

17 Feb 2021by Paul Skeldon
Independent traders at Leeds Kirkgate Market are the first to trial the ability to offer home delivery to their local community thanks to a pair of apps developed by Hermes.
DeliveryGrowth 2000Mobile
Half of UK exporters facing difficulties with post-Brexit rules for trade with European Union countries; a third of UK shoppers now avoid buying from Europe: surveys

Half of UK exporters facing difficulties with post-Brexit rules for trade with European Union countries; a third of UK shoppers now avoid buying from Europe: surveys

11 Feb 2021by Chloe Rigby
Half of UK exporters say they are having difficulties adapting to the new rules for trade with European Union countries; a third of UK shoppers avoid buying from Europe since Brexit: surveys
UK shoppers sitting on £2.4bn in unwanted goods as lockdown prevents them making returns

UK shoppers sitting on £2.4bn in unwanted goods as lockdown prevents them making returns

10 Feb 2021by Paul Skeldon
The boom in online retail has led to many unsuitable purchases and UK shoppers are sitting on some £2.4bn of unreturned goods they have purchased online, as lockdowns restrictions have made returning these unwanted items significantly harder for them.
Covid-19DeliveryOperations and Logisticsreturns
Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

Unilever focuses strategy on ecommerce as online sales grow by 61% during Covid-19 lockdown – but overall turnover falls

04 Feb 2021by Chloe Rigby
Unilever’s ecommerce sales grew by 61% in its latest financial year as shoppers turned online to buy its hygiene and ‘at home’ food brands during Covid-19 lockdowns. Ecommerce and digitisation are now one of Unilever’s five strategic choices
BrandsCovid-19CustomerDeliveryEcommerceEuropeOnlineProductsResilienceSellingSubscriptionTechnologyUK
UK retailers losing face through poor delivery and returns process

UK retailers losing face through poor delivery and returns process

27 Jan 2021by Paul Skeldon
Problems with receiving and returning products are having a major impact on customer perceptions of UK retailers, according to a new report from post-purchase technology platform HelloDone.
DeliveryGrowth 2000Operations and Logistics
Robot delivery firm Starship Technologies hits 1 million autonomous deliveries milestone

Robot delivery firm Starship Technologies hits 1 million autonomous deliveries milestone

27 Jan 2021by Paul Skeldon
Starship Technologies, provider of autonomous delivery services to. Among others the Co-op, has hit he milestone of making 1 million autonomous deliveries with its robots. It has also secured an additional $17m in finding to continue to expand.
DeliveryMobileSustainabilityTechnology
InPost rolls out mobile digital receipts across its UK locker network to make life easier for shoppers

InPost rolls out mobile digital receipts across its UK locker network to make life easier for shoppers

20 Jan 2021by Paul Skeldon
Locker delivery brand InPost is to roll out digital receipts for mobile across its UK locker network, to make dropping off parcels at lockers even easier for its customers.
DeliveryMobileTechnology
In other news: Moonpig to float, rising cost of VAT post-Brexit, footfall and Hammerson on rents

In other news: Moonpig to float, rising cost of VAT post-Brexit, footfall and Hammerson on rents

19 Jan 2021by Chloe Rigby
We round up the other stories of interest to multichannel and ecommerce retailers this week. Today we cover Moonpig, footfall, Hammerson and post-Brexit VAT for smaller retailers
AnnualDataDeliveryEcommerceEUOnlineOtherPeopleSellingTechnologyUK

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