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Co-op adds Amazon Prime and more robots to its home delivery services as it plans to grow online sales to £200m

Co-op adds Amazon Prime and more robots to its home delivery services as it plans to grow online sales to £200m

16 Sep 2021by Chloe Rigby
The Co-op today focused its ecommerce strategy on convenient home grocery delivery, selling through Amazon Prime and adding more robot deliveries as it plans to more than double its online sales from £70m to £200m by the end of this year
Amazon PrimeCo-opDeliveryStarship Technologies
John Lewis invests in customer experience and delivery capacity as 74% of first-half sales take place online

John Lewis invests in customer experience and delivery capacity as 74% of first-half sales take place online

16 Sep 2021by Chloe Rigby
Waitrose expands capacity as grocery sales continue to shift channels
Covid-19CustomerDeliveryDepartment StoreEcommerceGroceryOnlinePeakPressProductsResearchRetailerThe CustomerUK
Gear4music tackles Brexit shipping challenges – and expands into audiovisual through acquisition

Gear4music tackles Brexit shipping challenges – and expands into audiovisual through acquisition

09 Sep 2021by Chloe Rigby
Gear4music today says that cross-border shipping challenges have held back its European business in the first quarter of its financial year
DeliveryEcommerceEuropeOnlineOtherProductResearchRetailerSellingUK
British Land focuses on urban logistics as it recalibrates its retail strategy

British Land focuses on urban logistics as it recalibrates its retail strategy

26 Aug 2021by Chloe Rigby
The commercial and retail property developer today says it has bought an underground car park in London’s financial centre, and a shopping park in Thurrock, both of which offer “opportunities for urban logistics”
CustomerDeliveryFocusGroceryMobileOnlineTechnologyThemeUK
Online shoppers now more likely to choose specific delivery slots over speed of delivery: study

Online shoppers now more likely to choose specific delivery slots over speed of delivery: study

24 Aug 2021by Chloe Rigby
Speed is no longer as important in ecommerce deliveries as how specific a delivery time shoppers are able to choose when they order, new research suggests
CustomerDataDeliveryEcommerceFocusGroceryOnlineOtherResearch
How Hotel Chocolat is using delivery information to improve the customer experience

How Hotel Chocolat is using delivery information to improve the customer experience

24 Aug 2021by Chloe Rigby
Hotel Chocolat is providing more information about deliveries as it looks to improve its shoppers’ online experience
BrandsCustomerDeliveryEcommerceOnlineResilienceTechnologyThe Customer
Poundland doubles size of online trial to reach one in nine UK residents

Poundland doubles size of online trial to reach one in nine UK residents

18 Aug 2021by Chloe Rigby
Poundland says that around one in nine UK residents are now able to buy from it online after the discount retailer doubled the size of its pilot online delivery service
BrandsClothingDeliveryHealthOnlineProductsRetailerUK
More than a third of Hobbs’ personal shopping appointments now virtual

More than a third of Hobbs’ personal shopping appointments now virtual

17 Aug 2021by Chloe Rigby
BrandsCovid-19CustomerDeliveryFocusOnlineResearchRetailerThe CustomerUK
Online shoppers will be able to pick up DPD parcels from Post Offices from next week

Online shoppers will be able to pick up DPD parcels from Post Offices from next week

16 Aug 2021by Chloe Rigby
The Post Office is working with DPD to offer click and collect services in its first partnership with a carrier other than Royal Mail in its 360-year history
Covid-19CustomerDeliveryEuropeIndustryLocationOnlineOtherPeakPeopleResearchRetailerUK
John Lewis expands online distribution capacity

John Lewis expands online distribution capacity

16 Aug 2021by Chloe Rigby
ClothingCustomerDeliveryDepartment StoreEcommerceEventsOnlinePeakProductsResearchRetailerTechnologyUK

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