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Homeware 2021 Sector Report in discussion - Webinar

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UK Ecommerce 2021 Report in Discussion - Webinar

EDITORIAL Adidas, Next, Virgin Wines on whether shoppers who bought online in lockdown will continue as stores reopen

07 May 2021by Chloe Rigby

GUEST COMMENT How to get online experience right in luxury retail, post-Covid

07 May 2021by Michael Valdsgaard

GUEST COMMENT Forget loyalty: why experience is the hottest currency in online retail

06 May 2021by Richard Palmer

European Grocery Report 2021

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Growth 3000 Europe

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RXUK Top500 Report 2021

The RetailX UK Top500 2021

Operations & Logistics

Strategy & Innovation

Royal Mail in drone first – flying online orders, mail and Covid equipment to the Scillies

COVID-19

Covid-19 galvanised UK supermarket workers and showed the value of their role – but retail now needs to lead in building hope for the future

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Amazon says its Prime membership has now topped more than 200m – and focuses on groceries and delivery as first quarter sales grow by 44%

30 Apr 2021by Chloe Rigby

Amazon says more than 200m people are now paid-up members of its Amazon Prime subscription scheme. Its next Prime Day event, for members of the scheme, is now set to take place later this quarter

Poundland online trial now up and running

30 Apr 2021by Chloe Rigby

Poundland is now trialling its long-awaited online home delivery, with a range of more than 2,000 products available for both staff and trial partners to order.

Waitrose expands fast delivery grocery service through two-year Deliveroo deal

27 Apr 2021by Chloe Rigby

The partnership is set to create up to 400 new jobs at Waitrose as it hires staff to fulfil Deliveroo orders

Delivery Grocery Online Other People Products UK

Domino’s Pizza customers ordered more pizzas for delivery in lockdown 3.0

22 Apr 2021by Chloe Rigby

Domino’s Pizza customers ordered almost 20% more pizzas for delivery in lockdown 3.0 than they did a year earlier

Covid-19 Delivery Ecommerce Focus International Mobile Online Research Retailer UK

Schuh and New Look partner with InPost to offer customers instant return service

22 Apr 2021by Scarlette Isaac

Delivery Industry Location Marketing Mobile Online Operations and Logistics Research Theme UK

How Decathlon, Asos, Mulberry and Aldi are making their businesses more sustainable UPDATED

20 Apr 2021by Chloe Rigby

With sustainability now a priority for many shoppers, Top500 retailers are innovating to cut their carbon footprints. Asos, Decathlon, Mulberry and Aldi are the latest to unveil new initiatives

Charity Clothing Customer Delivery Focus Online Products Research Retailer Selling The Customer UK

Dunelm says multichannel helped limit third-quarter sales decline to 17% – as its business shifted online when stores closed in lockdown 3.0

08 Apr 2021by Chloe Rigby

Dunelm says strong online sales enabled it to limit its sales decline to 17% in the third quarter of its year, even though its shops were mostly shut. More than 90% of its sales took place online during that time, with fulfilment via both home delivery and click and collect from its stores. The homewares specialist says this shows the resilience of its multichannel model

Analyst Covid-19 Customer Delivery Online Other Product Research Resilience Retailer Selling

Co-op now supplying groceries for online delivery from 800 shops

08 Apr 2021by Chloe Rigby

Covid-19 Delivery Ecommerce Grocery Health Online Retailer Technology UK

Home deliveries for customers with disabilities set to be transformed with AI

07 Apr 2021by Paul Skeldon

Home deliveries for customers with disabilities are set to be improved, with AI technology offering new accessibility options through WhatsApp and Facebook Messenger

Deliver Delivery disability Inclusion Mobile

What does the latest research say about how customers now value delivery as online shopping expands?

30 Mar 2021by Chloe Rigby

We round up the latest research and news on delivery and the customer experience

Delivery subscriptions

Kingfisher Group emphasises the role of stores and mobile in fast online and click and collect growth during the Covid-19 pandemic

Strategy and Innovation22 Mar 2021

RXUK TOP500 INTERVIEW Chris Poad of Tesco on how the supermarket moved to agile decision making to respond to Covid-19 at speed

Strategy and Innovation30 Mar 2021

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Homeware 2021 Sector Report in discussion - Webinar

UK Ecommerce 2021 Report in Discussion - Webinar

EDITORIAL Adidas, Next, Virgin Wines on whether shoppers who bought online in lockdown will continue as stores reopen

GUEST COMMENT How to get online experience right in luxury retail, post-Covid

GUEST COMMENT Forget loyalty: why experience is the hottest currency in online retail

RXUK Top500 Report 2021

Royal Mail in drone first – flying online orders, mail and Covid equipment to the Scillies

Covid-19 galvanised UK supermarket workers and showed the value of their role – but retail now needs to lead in building hope for the future

Themes

Amazon says its Prime membership has now topped more than 200m – and focuses on groceries and delivery as first quarter sales grow by 44%

Poundland online trial now up and running

Waitrose expands fast delivery grocery service through two-year Deliveroo deal

Domino’s Pizza customers ordered more pizzas for delivery in lockdown 3.0

Schuh and New Look partner with InPost to offer customers instant return service

How Decathlon, Asos, Mulberry and Aldi are making their businesses more sustainable UPDATED

Dunelm says multichannel helped limit third-quarter sales decline to 17% – as its business shifted online when stores closed in lockdown 3.0

Co-op now supplying groceries for online delivery from 800 shops

Home deliveries for customers with disabilities set to be transformed with AI

What does the latest research say about how customers now value delivery as online shopping expands?

What do the latest John Lewis store closures say about the retailer’s multichannel strategy?

Nike reports fast ecommerce growth as more than a third of of its sales take place online

Dija starts to expand beyond London as it targets UK and European operations

Kingfisher Group emphasises the role of stores and mobile in fast online and click and collect growth during the Covid-19 pandemic

RXUK TOP500 INTERVIEW Chris Poad of Tesco on how the supermarket moved to agile decision making to respond to Covid-19 at speed

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