Upping the ante in the online DIY market, home improvement retail giant Wickes has announced that it has signed a new three year, multi-million Pound contract with CitySprint to offer more flexible delivery from local stores
Shoppers’ expectations are changing as retail shifts further online during the Covid-19 pandemic, research suggests. We round up the latest findings on how customers now want to buy – and what that means for retailers and brands
Independent traders at Leeds Kirkgate Market are the first to trial the ability to offer home delivery to their local community thanks to a pair of apps developed by Hermes.
Half of UK exporters say they are having difficulties adapting to the new rules for trade with European Union countries; a third of UK shoppers avoid buying from Europe since Brexit: surveys
The boom in online retail has led to many unsuitable purchases and UK shoppers are sitting on some £2.4bn of unreturned goods they have purchased online, as lockdowns restrictions have made returning these unwanted items significantly harder for them.
Unilever’s ecommerce sales grew by 61% in its latest financial year as shoppers turned online to buy its hygiene and ‘at home’ food brands during Covid-19 lockdowns. Ecommerce and digitisation are now one of Unilever’s five strategic choices
Problems with receiving and returning products are having a major impact on customer perceptions of UK retailers, according to a new report from post-purchase technology platform HelloDone.
Starship Technologies, provider of autonomous delivery services to. Among others the Co-op, has hit he milestone of making 1 million autonomous deliveries with its robots. It has also secured an additional $17m in finding to continue to expand.
Locker delivery brand InPost is to roll out digital receipts for mobile across its UK locker network, to make dropping off parcels at lockers even easier for its customers.
We round up the other stories of interest to multichannel and ecommerce retailers this week. Today we cover Moonpig, footfall, Hammerson and post-Brexit VAT for smaller retailers