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H&M says previous investment in digital helped it turn a profit during the Covid-19 pandemic

H&M says previous investment in digital helped it turn a profit during the Covid-19 pandemic

29 Jan 2021by Chloe Rigby
H&M says the work it has done in recent years to enable shoppers to buy where, when and how they choose has stood it in good stead during the Covid-19 pandemic. The retailer today reported a profit for its latest financial year, despite lockdowns that meant up to 80% of its stores had to close temporarily at the beginning of the year. But it says it will close about 350 shops over the coming year in its more established markets, while opening about 100 new ones. H&M currently has about 5,000
AnalystBrandsClothingCovid-19CustomerDataFocusMarketplacesOnlineOtherProductsResilienceRetailer
Superdry prioritises online and sustainability in its search for growth

Superdry prioritises online and sustainability in its search for growth

19 Jan 2021by Chloe Rigby
Superdry is now prioritising investment into online and multichannel after a first half in which 50% of its sales were made online. At the same time, ecommerce grew by 49.8% compared to the same time last year. But customers’ shift online was also a move away from shops, where sales fell by 44.8%
BrandsCovid-19EcommerceEUEuropeFocusMarketingOnlineOtherPeakPeopleProductResearchRetailerUK
Online sales record highest growth for 13 years in 2020: IMRG

Online sales record highest growth for 13 years in 2020: IMRG

12 Jan 2021by Chloe Rigby
Online sales grew by 36% in 2020 – the highest growth seen for 13 years, according to etail association IMRG. Thanks to the unexpected onset of Covid-19, ecommerce beat IMRG’s prediction for 2020 of 7.8% at the start of the year
ClothingCovid-19CustomerEcommerceFocusGardenHome and GardenMobileOnlinePeopleRetailerUK
Frasers Group confirms Debenhams rescue talks – but warns that time is short

Frasers Group confirms Debenhams rescue talks – but warns that time is short

07 Dec 2020by Chloe Rigby
BrandsDepartment StoreFocusIndustryOnlineRetailer
Debenhams to start winding down after collapse of sale to JD Sports: how the department store has struggled to stay relevant in the era of digital commerce

Debenhams to start winding down after collapse of sale to JD Sports: how the department store has struggled to stay relevant in the era of digital commerce

01 Dec 2020by Chloe Rigby
We report as administrators start winding down Debenhams, and on how it has struggled to survive in an age when the convenience of online trumped the convenience of the department store
AnalystBrandsCovid-19CustomerDeliveryDepartment StoreFocusIndustryMobileOnlineOtherPeopleResearchRetailerUK
Adidas reports fast direct-to-consumer growth as online sales grow by 51%

Adidas reports fast direct-to-consumer growth as online sales grow by 51%

10 Nov 2020by Chloe Rigby
Adidas said today that its direct-to-consumer sales grew in the third quarter of its financial year as customers bought online and as most of its own shops reopened from coronavirus lockdowns. But in its largest channel – wholesale – trade continued lower than at the same time last year.
EuropeFocusHealthIndustryOnlineProductsResearch
Clarks brings in new owner and CVA proposal to help it take its digital transformation forward amid Covid-19 challenges

Clarks brings in new owner and CVA proposal to help it take its digital transformation forward amid Covid-19 challenges

09 Nov 2020by Chloe Rigby
Clarks is set to have a new majority owner to enable it take forward its digital transformation plans – subject to shareholder approval for the transaction and for a CVA that changes the way that its shops pay rent
BrandsCovid-19CustomerFocusPeopleProductResearchRetailerUK
How Hugo Boss is using social media to boost its online sales during Covid-19 uncertainty

How Hugo Boss is using social media to boost its online sales during Covid-19 uncertainty

03 Nov 2020by Chloe Rigby
Hugo Boss today reported a 66% rise in its online sales in the latest quarter of the financial year – although that could not compensate for store closures and group sales fell by 24%. The brand is now using social media to raise awareness of its brand in new ways
BrandsCovid-19DataEcommerceEuropeEventsFocusMarketingOnlineProductRetailerUK
Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

Purple Tuesday call for retailers to act to make it easier for disabled people to buy online

03 Nov 2020by Chloe Rigby
Shopping has become harder for disabled people both online and in-store during the Covid-19 pandemic, new research has found. Now retailers are now being urged to act in order to make websites and apps easier to use by people who are often looking to buy the essentials
Covid-19CustomerFocusMobileOnlineOtherPeopleProductProductsResearchThe CustomerUK
Gear4music flags hefty sales and profits rise as customers continue to turn to music in difficult times

Gear4music flags hefty sales and profits rise as customers continue to turn to music in difficult times

22 Oct 2020by Chloe Rigby
Gear4music today said business had continued to be strong into October as customers turn to music in difficult times, and it flagged fast growth in sales and profits over the first half of its financial year
Covid-19DeliveryEuropeFocusInternationalMarketingOnlinePeakProductsResearchRetailerUK

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