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In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

In-app shopping rises above 2019 peak levels across the UK and Europe in lockdown

16 Sep 2020by Paul Skeldon
In-app shopping activity has risen to new heights amid the coronavirus pandemic in Europe, seeing a 35% rise in ecommerce app installs – 12% higher than 2019 Q4 holiday season activity.
Growth 2000Growth 3000 EuropeInternationalMobile
Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

Retailers set to drive boom in business messaging on SMS, WhatsApp and RCS

16 Sep 2020by Paul Skeldon
The rise in ecommerce over lockdown is set to see more retailers than ever using mobile messaging to engage consumers – and it will not be limited to text and email.
Growth 2000Growth 3000 EuropeMarketingMessagingMobileRCSSMSWhatsApp
International, omni-channel ecommerce at heart of UK government plan to revitalise the retail industry

International, omni-channel ecommerce at heart of UK government plan to revitalise the retail industry

09 Sep 2020by Paul Skeldon
Ecommerce is at the heart of government plans to help drive up retail exports to help the sector recover from Coronavirus.
Growth 2000IndustryInternationalResilience
Consumers opt for more online subs, bargains and new brands – and they are set to stay that way

Consumers opt for more online subs, bargains and new brands – and they are set to stay that way

03 Sep 2020by Paul Skeldon
One in five UK shoppers are using online subscriptions, while 31% are drawn by online bargains as lockdown shopping habits persist.
CustomerGrowth 2000Resilience
Shop prices fall across August, driven by discounting, but Brexit cost rises loom

Shop prices fall across August, driven by discounting, but Brexit cost rises loom

02 Sep 2020by Paul Skeldon
Shop Prices fell by 1.6% in August compared to a decrease of 1.3% in July, with non-food prices falling by 3.4% compared to 2.9% in July and food inflation easing to 1.3%. All are below the 12 and six-month average price decreases.
Growth 2000IndustryLocation
Pandemic accelerates consumers towards digital engagement and value-driven shopping

Pandemic accelerates consumers towards digital engagement and value-driven shopping

27 Aug 2020by Paul Skeldon
Consumers are turning to greater digital engagement both online and in-store, as well as switching to making values-driven buying decisions as retail enters a new phase during the coronavirus pandemic.
Covid-19Growth 2000Growth 3000 EuropeIndustryResilience
Web visits rise +2.9% in July, but online revenues fall by -5% on the previous month

Web visits rise +2.9% in July, but online revenues fall by -5% on the previous month

27 Aug 2020by Paul Skeldon
As demand for ecommerce remains buoyed and online remains the channel of choice for shoppers, website visits rose +2.9% month-on-month in July.
Covid-19Growth 2000Resilience
More mobile, more contactless, less predictable: the new way people shop

More mobile, more contactless, less predictable: the new way people shop

26 Aug 2020by Paul Skeldon
Despite stores across Europe and the UK reopening and those in the US staying open, shoppers are turning more and more to mobile technology to enhance and secure their shopping experience – reshaping retail forever.
Covid-19CustomerGrowth 2000Growth 3000 EuropeMobileResilience
More than half of UK retailers have made no preparations for a second wave of Covid-19: study

More than half of UK retailers have made no preparations for a second wave of Covid-19: study

25 Aug 2020by Paul Skeldon
More than half of UK retailers have made no preparations for a second wave of Covid-19, with just 56% saying their business could survive another widespread lockdown.
Covid-19Growth 2000IndustryResilience
Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

Retail subscriptions jump 50% in lockdown with food boxes, wine and grooming leading the way

24 Aug 2020by Paul Skeldon
The lockdown has fuelled a boom in retail subscription services, with research showing that UK consumers now have an average of seven per household and spend around £46 a month – £552 a year – on subs.
Covid-19Growth 2000IndustryResilienceStrategy & InnovationStrategy and InnovationSubscription

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