For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

UK premier retailers unprepared for £764m Chinese tourists could be spending in the UK, study finds

21 Jan 2020by Paul Skeldon

Many of the UK’s leading retailers in London’s prime shopping outlets are inadequately prepared for the huge mass of Chinese tourists that are predicted to visit the UK, with only a very small minority having both staff that can speak Mandarin and accept WeChat Pay and Alipay

Growth 2000 International Mobile Payment

UPDATED Dixons Carphone points to growing multichannel sales in weak peak market

21 Jan 2020by Chloe Rigby

Dixons Carphone today pointed to growing multichannel sales over its peak trading period – but overall sales were down. The retailer said it had had a good peak in a weak UK market and said it was on track to deliver its longer-term transformatioN

Brands Customer International IRUK Top500 Mobile Online Peak Research Retailer The Customer UK

More retailers are expecting negative Brexit impacts over next five years than those anticipating benefits, IRX survey reveals

15 Jan 2020by Paul Skeldon

More than 36% of retailers think that leaving the EU at the end of this month will have mostly negative effects on their business over the next five years. So finds a survey of retailers carried out in November and December by IRX, the leading e-commerce Expo, digital marketing event and retail conference.

Brexit Growth 2000 Industry International IRX

UK retail failed this Christmas, but globally online grew 8% driven by mobile, study shows

15 Jan 2020by Paul Skeldon

While UK retail may have taken a hit over the festive season, new research from Salesforce reveals that digital sales across the festive season actually grew 8% to $723 billion globally, driven by mobile.

Growth 2000 International Mobile Peak

Forever 21 focuses its international sales online, following a wave of store closures

06 Jan 2020by Chloe Rigby

Forever 21 is refocusing its international business online in markets from Canada to Asia as it closes many of its stores in those markets

Forever 21 International

PREDICTIONS 2020 Shopping across channels

03 Jan 2020by Chloe Rigby

We’re running a series of predictions around how ecommerce and multichannel retail might develop in the year ahead. Today the focus is on how shoppers buy – and the different sales channels that they use

Brands Customer Data Ecommerce Industry International Manager Marketing Mobile Online Other Payment People Product Retailer Technology Theme UK

How European merchants performed during the week-long Black Friday sales

11 Dec 2019by Paul Skeldon

Payment data from Ingenico reveals that Black Friday has become a week-long shopping festival, with online businesses across a wide range of industries seeing their best sales to-date in various European markets

Growth 2000 International Peak

Ted Baker chief executive and chairman step down as it warns on full-year profits

10 Dec 2019by Chloe Rigby

International IRUK Top500 Online Research Retailer UK

Global retail sales will slow in 2020, as Sino-US trade war intensifies

04 Dec 2019by Paul Skeldon

Global retail markets will deliver mixed results in 2020, says a new report from The Economist Intelligence Unit. In volume terms, sales growth will slow compared with 2019, but in US dollar terms growth will accelerate

Growth 2000 Industry International