A new report from Juniper Research suggests that total ecommerce transactions will reach $4.8 trillion by 2024, up from $3.3 trillion in 2020. This growth will be driven by emerging markets, with China having 62% value growth over the next 4 years.

UPDATED Coronavirus round-up: Annoushka is using digital to give an in-store experience, Adidas China sales sharply down, plus Amazon, Deliveroo, WH Smith, Intu

13 Mar 2020by Chloe Rigby

We’re reporting on the effect of the Covid-19 coronavirus on the way UK shoppers buy – and on how retailers are responding to that changing behaviour. This update comes as 590 positive cases have been confirmed by Public Health England as of 9am on March 12 and eight people have died. The World Health Organisation has now classified coronavirus as a pandemic.

Brands Covid-19 Customer Delivery Europe Focus Health International Other People Region Research Selling UK

IKEA makes marketplace debut, opening flagship store on China’s Tmall

11 Mar 2020by Paul Skeldon

IKEA has opened a flagship store on Alibaba’s Tmall platform in China. This is the first time that the world’s biggest furniture brand has made its products available on a third-party marketplace.

Ikea Industry International Marketplaces Tmall

Online sales up at DFS – but shopper uncertainty means first-half sales and profits down

10 Mar 2020by Chloe Rigby

The results of DFS’s investments in an omnichannel customer journey were seen as more shoppers turned online to buy its sofas in the first half of its financial year. But its overall sales and profits were down as consumer confidence fell in the face of political uncertainty

coronavirus Covid-19 Delivery International Sustainability

GUEST ANALYSIS What UK retailers can learn from China's retailers in the face of coronavirus

06 Mar 2020by Elena Gatti

The coronavirus is the most serious threat to China’s retailers since SARS in 2003. Malls are closed shut and the streets of Beijing and Shanghai are near empty as residents stay home. And yet this time around brands have more digital tools than ever before to reach customers at home. Elena Gatti, MD, Europe, at Azoya, takes a look at what Chinese brands and retailers are doing and how UK retail can learn from them

China coronavirus Covid-19 International Technology

BRC sets out its vision of an EU trade deal that works for shoppers – and retailers

17 Feb 2020by Chloe Rigby

The British Retail Consortium (BRC) has launched its vision of the kind of EU trade deal that it believes would work for both shoppers and retailers following the UK’s exit from the European Union

International

BRC calls on UK government to broker a ‘pragmatic and fair’ deal with EU to mitigate import price rises post-Brexit

17 Feb 2020by Paul Skeldon

The British Retail Consortium (BRC) is calling for the UK government to broker a fair deal with the EU to ensure that retailers aren’t forced to pass on higher import costs to consumers – 52% of whom voted for it in Brexit – come 1 January 2021

Brexit Growth 2000 Industry International

Majority of consumers ready and waiting for next-generation mobile payment and store technology to improve their shopping experience

05 Feb 2020by Paul Skeldon

58% of consumers identified mobile payments as being the most important shopping-related technology to improve their buying experience with biometric payments/cashier-less stores second (45%) and VR/Augmented Reality (AR) third with 25%

Growth 2000 International Location Mobile Payment

US shoppers spent 68% more on mobile during peak 2019 compared to 2018

29 Jan 2020by Paul Skeldon

2019 was another massive year for mobile commerce, with more consumers embracing mobile as their channel of choice for their entire shopping journeys, in the US at least

International Mobile

GUEST ANALYSIS Three ways to win shoppers during Chinese New Year (and beyond)

24 Jan 2020by Myles Dawson

For us in the West, New Year feels like a distant memory. But, while we’re in the midst of ‘Dry Veganuary’, celebrations in China are just about to kick off, says Myles Dawson of Adyen, who has advice on how to win customers from shoppers during Chinese New Year – and beyond

Agency Brands Customer Europe Events International Marketing Mobile Online Opinion Other Payment Peak People Region Research Selling UK

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