Gap Inc has shifted further towards becoming a digital-first business, after a year in which its online sales grew by 54%. Total net sales fell as the group was hit by store closures during Covid-19 lockdowns – and at the bottom line it reported a pre-tax loss of $1.1bn (£0.70bn), 300% down from a profit of $528m (£382.9m) a year earlier

Frasers Group warns ‘disappointing’ budget news may mean it closes shops

05 Mar 2021by Chloe Rigby

Frasers Group says it may need to close shops after disappointing levels of business rates relief were announced in the budget

Frasers Group RXUK Top500

M&S to launch a digital credit option for loyalty club members

04 Mar 2021by Chloe Rigby

Members of M&S’ loyalty club will this year be able to pay online or via the M&S app using a new digital credit option from M&S Bank

credit M&S payment options

Waitrose opens new online fulfilment centre in London - set to deliver 25,000 orders a week

04 Mar 2021by Scarlette Isaac

Covid-19 Customer Delivery Resilience Strategy and Innovation

eBay launches 'certified refurbished' hub selling discounted goods from trusted brands

04 Mar 2021by Chloe Rigby

Shoppers on eBay can now buy refurbished products from trusted brands at a discount on a new dedicated hub launched as the marketplace responds to increasing demand from shoppers

eBay refurbished

First Amazon Fresh checkout-less grocery store opens in London

03 Mar 2021by Paul Skeldon

The first Amazon Fresh store has opened today in Ealing in West London, offering the company’s checkout-less experience to shoppers in the UK for the first time.

Amazon Amazon Go Grocery Industry Mobile Technology

BUDGET 2021 What has the chancellor done for retail and the recovery?

03 Mar 2021by Paul Skeldon

Today’s budget has much in it to help retail get back on its feet post-lockdown 3.0. InternetRetailing assess the key elements that will impact our sector and offers some expert commentary.

Budget 2021 Industry

Lovehoney turns on new platform to cater to 80% mobile traffic and editorially-led sales push

03 Mar 2021by Paul Skeldon

Lovehoney, the sexual wellbeing brand and online retailer, is going mobile-first as it sees 80% of its traffic coming from smartphones in the Covid ecommerce boom and an increasing need for editorially led content to help make the sale.

Industry Lovehoney Mobile Technology

Ralph Lauren courts younger market with launch of luxury apparel rental scheme

03 Mar 2021by Paul Skeldon

Ralph Lauren joins a growing number of luxury retailers looking to tap into a burgeoning interesting in designer brands with the launch of a subscription-based apparel rental scheme.

Growth 2000 Growth 3000 Europe Industry luxury Ralph Lauren receommerce Sustainability

Bookshop.org shares a £1m profit with indie book stores as it fast tracks them to ecommerce

03 Mar 2021by Paul Skeldon

Bookshop.org – the ‘rebel alliance’ independent online bookstore aggregator set up to fight the dominance of Amazon – has generated more than £1m for UK independent bookstores since November.

Bookshop.org Growth 2000 Industry