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Pets at Home’s experience-led strategy starts to deliver results

Pets at Home’s experience-led strategy starts to deliver results


M&S forced to rethink restructuring plan as sales and profits slump for third straight year

M&S forced to rethink restructuring plan as sales and profits slump for third straight year


Retailers must do more to increase personalisation and replicate the high conversion rate of in-store interactions, study recommends

Retailers must do more to increase personalisation and replicate the high conversion rate of in-store interactions, study recommends


UK retailers’ see no value in 30% of their eCommerce work, study finds

UK retailers’ see no value in 30% of their eCommerce work, study finds


Flawed customer experiences cost British retailers £102 billion

Flawed customer experiences cost British retailers £102 billion


Walmart International CEO Judith McKenna defends Asda Sainsbury’s merger as ‘bold’ bid to drive down prices

Walmart International CEO Judith McKenna defends Asda Sainsbury’s merger as ‘bold’ bid to drive down prices


Boots seeks the cool factor with new strategy as full year results disappoint

Boots seeks the cool factor with new strategy as full year results disappoint


Cotton Traders re-platforms to meet mobile and international expansion demands

Cotton Traders re-platforms to meet mobile and international expansion demands


Pets at Home launches new experience -based ‘Store of the Future’ in million-pound makeover

Pets at Home launches new experience -based ‘Store of the Future’ in million-pound makeover


Wickes and Toolstation perk up Travis Perkins Q1 results

Wickes and Toolstation perk up Travis Perkins Q1 results

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