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IRUK Top500 The Customer Report: 2018

IRUK Top500 The Customer Report: 2018

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Themes

EDITORIAL Looking ahead to a time after Brexit… if you can imagine that

EDITORIAL Looking ahead to a time after Brexit… if you can imagine that


Dixons Carphone Warehouse pushed into loss by Brexit and digital headwinds

Dixons Carphone Warehouse pushed into loss by Brexit and digital headwinds


Profits suffer at Superdry as it lags behind in ecommerce

Profits suffer at Superdry as it lags behind in ecommerce


Hard Brexit could wipe £2.3bn of non-food retail, while marketers fret about its impact on data privacy

Hard Brexit could wipe £2.3bn of non-food retail, while marketers fret about its impact on data privacy


Harts of Stur sees mobile revenue jump by third by combining heritage with mobile

Harts of Stur sees mobile revenue jump by third by combining heritage with mobile


Consumers quick to abandon poor mobile shopping experiences – and never come back, study finds

Consumers quick to abandon poor mobile shopping experiences – and never come back, study finds


Tesco spin-off Jack’s opens its doors with free mobile ‘Smart Shop’ app

Tesco spin-off Jack’s opens its doors with free mobile ‘Smart Shop’ app


Shopping on mobiles now accounts for one quarter of all spending – at the expense of stores

Shopping on mobiles now accounts for one quarter of all spending – at the expense of stores


Majority of online retailers failing to offer in-store checkout-less experience on mobile

Majority of online retailers failing to offer in-store checkout-less experience on mobile


Amazon experimenting with Go technology for larger stores

Amazon experimenting with Go technology for larger stores

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