A Performance Index of Australia’s Largest Retailers
With customers enthusiastically adopting digital technologies and multichannel shopping, the Australian retail sector is in the midst of huge change. How is this shaping the sector?
In our first in-depth research report on the country’s retailers, we look at which companies are responding most effectively to retail’s 21st-century challenges by looking at the six areas (which we call Dimensions) of RetailCraft that make up our quantitative and qualitative ranking of Australia’s largest retailers: Strategy & Innovation, The Customer, Operations & Logistics, Merchandising, Brand Engagement, and Mobile & Cross-channel.
In this Performance Index you will find:
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