The Customer is now, in theory at least, at the centre of every 21st century retail business. But what does that mean in practice? In this Dimension Report themed around The Customer, based on unique and exclusive qualitative research conducted by RetailX, we look at how the most innovative UK retailers are performing as they build their businesses around their customers.
This is a highly practical approach to understanding what works for leading retailers.
In this Dimension Report you will:
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