Whether it be via next-day delivery or collection from a convenient location, consumers expect to be able to take delivery of the goods they buy in ways that fit in with their busy lifestyles. At the same time, these same customers are often not keen on paying for premium services. How should retailers react to the challenge this poses?
In this second Dimension Report that uses IREU Top500 research as a lens through which to focus on Operations & Logistics, we look at how retailers can best target investment in order to improve their fulfilment capabilities, but without breaking the bank
In this Dimension Report you will find:
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