Twitter
Facebook
Linked In
RSS
Login or Register
New to InternetRetailing?
Register Now
Internet Retailing
You are in: > Home > Views

This is your 1 complimentary article for this month

Become a member for unlimited and immediate access.


Register
Already a member? Log in here

EDITORIAL Matalan prospers despite ‘toughest retail conditions for a decade’

Linked InTwitterFacebookeCard
Sharelines

EDITORIAL Matalan prospers despite ‘toughest retail conditions for a decade’

We report as retail slumps to record lows both online and offline in May according to the latest British Retail Consortium figures. The BRC puts the figures down to retail conditions that are “the toughest they have been in a decade" and warns that job losses and store closures are now more likely. It also calls, once more, for the business rates system to be overhauled.

 

The figures also come soon after the date that we expected to leave the European Union, and it’s very likely that the continued uncertainty around Brexit has played a part in restraining growth. Certainly AO World, which reports full-year results today, had stockpiled ahead of March 29 - even though that stockpile proved not to be needed. AO’s European operations continue to keep it in the red, although its UK sales were strong and it is diversifying into a range of related activities, from recycling to third-party logistics. Schuh, meanwhile, says Brexit is behind its decision to pull out of the German market. The footwear retailer now wants to focus on its core UK, Ireland and Channel Island businesses.

 

Despite gloom elsewhere, Matalan has this week reported growth in its full-year figures, and says its strategy of combining online with stores in the UK and overseas while focusing on profitability and costs is the reason. We also see positive signs as Amazon tests pop-up stores featuring independent retailers, and as Waitrose tests its customers’ appetite for a range of practical steps to dispense with packaging in store. Such testing is to be welcomed as retailers work out what does work for customers at a time that’s no doubt proving testing for traders of all kinds.

 

Today’s guest comment comes from Neil Hammerton of Natterbox on the importance of creating a personalised customer experience.

 

Image: Fotolia

Linked InTwitterFacebookeCard
Add New Comment
You must be logged in to comment.

The InternetRetailing Newsletter

A curated update containing news analysis, reports, podcasts and opinion - completely free and delivered three times weekly

Become a Member

Create your own public-facing profile
Gain access to all Top500 research
Personalise your experience on IR.net
Internet Retailing
We are the magazine, portal and research source for European ecommerce and multichannel retail, hosting the board-level conversation for retailers, pureplays and brands across all of our platforms. Join the conversation.

© InternetRetailing Media

Latest Tweet

Internet Retailing
Tamebay
eDelivery
Twitter
Facebook
Linked In
Youtube
RSS
RSS
Youtube
Google
Linked In
Facebook
Twitter