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EDITORIAL Why today’s retail is all about change, rather than the death of the high street

17 May 2019by Chloe Rigby

GUEST COMMENT How AI is impacting the role of the retail contact centre agent

17 May 2019by Diana Bourke

GUEST COMMENT Should we cash out on the PoS?

16 May 2019by Chris Griffiths

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IREU Top500 Dimension Report: Mobile and Cross-Channel, February 2019

At the centre of this report is the idea of enabling customers to buy goods in ways that suit them.

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Royal Mail introduces UK’s first post boxes for parcels

Delivery

Free delivery does not lead to higher returns: study

WEBINAR OVERVIEW Rakuten Marketing on acquiring new customers through AI-powered, data-driven prospecting

WEBINAR OVERVIEW Salesforce and Publicis.Sapient on developing meaningful shopper relationships

WEBINAR OVERVIEW Coast and Mention Me on referral marketing

WEBINAR OVERVIEW How to create your retail A/B testing framework in 30 minutes

WEBINAR OVERVIEW Akamai and Whitbread on maintaining availability while under attack

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The Retail Social Proof Barometer: How top retailers match up to consumer expectations

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How AI and predictive analytics combined with marketing automation can increase your customer lifetime value

147

E Commerce Math: How to Succeed Where 80% of Your Competitors Failed

Keeping up with the purchasing demands of the fashion shopper - In The Style and Klarna discuss their pay later partnership

Keeping up with the purchasing demands of the fashion shopper - In The Style and Klarna discuss their pay later partnership

131

How AI and Machine Learning Affect Retail in 2019

107

Digital transformation – The Future of eCommerce platforms

103

An insider's guide to a frictionless customer journey

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Inside track - How the best retailers are engaging with their customers - 2018 Top500 Research

How to acquire unexpected new customers through AI-powered, data-driven prospecting

112

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Ian Jindal Interviews: DS Smith ePack

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01 May 2019

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01 May 2019

Ian Jindal Interviews: Klarna & Visualsoft

01 May 2019

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01 May 2019

Ian Jindal Interviews: Robin HQ

01 May 2019

Interview: Braintree - IRX18

10 May 2018

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Customer Loyalty vs. Customer Retention

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