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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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Sizing up the apparel ecommerce industry

Sizing up the apparel ecommerce industry

Whitepapers17 Dec 2020
From the challenges of distributing standardised sized items to customers across the globe, through to creating an accurate size chart online - size and fit is a complex, on-going issue for retailers and brands.
Report in Full
DataSellingSoftwareWhitepapers
Superhuman online experiences: How AI empowers product discovery and inspiration

Superhuman online experiences: How AI empowers product discovery and inspiration

Whitepapers03 Dec 2020
There are an abundance of ingredients that go into making the perfect shopping experience - for both the retailer and the customer. Not only does the retailer need to know where the consumer is in the buying process, but also the context and intent of their purchase.
Report in Full
DataSellingSoftwareWhitepapers
Made to order: Sustaining service and pivoting to omnichannel with a flexible supply chain

Made to order: Sustaining service and pivoting to omnichannel with a flexible supply chain

Whitepapers13 Nov 2020
The Covid-19 pandemic has not created the weaknesses in modern supply chains, but it has exposed them in a sudden and dramatic way.
Report in Full
DataSellingSoftwareWhitepapers
European Marketplaces Report 2020

European Marketplaces Report 2020

Whitepapers23 Sep 2020
Marketplaces have quickly become an essential part of the online retail mix for both consumers and merchants across Europe. The coronavirus pandemic of 2020 has driven many shoppers online, many for the first time, which has only thrown fuel on the fire of marketplace expansion.
Report in Full
DataSellingSoftwareWhitepapers
Delivering on the promise of next-generation and real-time personalisation

Delivering on the promise of next-generation and real-time personalisation

Whitepapers08 Jul 2020
Overcoming the challenges that have hampered adoption.
Case studies from French retail giant Auchan, direct-to-consumer car care brand Autoglym, Nordic sports supplier Active Brands and parental support network Mumsnet.
Report in Full
BrandsDataMarketingRetailerSupplier
The Many Paths to Perfection - Customer Data and Real-time Retailing

The Many Paths to Perfection - Customer Data and Real-time Retailing

Whitepapers10 Jun 2020
Pragmatic approaches to turning customer data into commercial interaction
Report in Full
CustomerData
Permission and the relationship economy

Permission and the relationship economy

Whitepapers12 May 2020
In this white paper produced in association with our partner Tealium we explore the concept of zero party data, consent and the value exchange. Including interviews looking at the approaches of Stitch Fix, Orange, The Entertainer and commentary from The Very Group, Lastminute.com, Notonthehightstreet.com. We also provide 10 practical takeaways for moving to a consent-based marketing approach.
Report in Full
CustomerDataMarketingPeopleProductRetailerTechnologyThe Customer

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Annual Reports

Spain Top100 Report

Spain Top100 Report

RXESP Top500 Reports17 Dec 2020
Growth 2000 UK Report 2020

Growth 2000 UK Report 2020

Growth 2000 Reports26 Nov 2020
eDelivery Top 500 Report 2020

eDelivery Top 500 Report 2020

RXED Top500 Reports25 Nov 2020
The 2020 RetailX Europe Top1000

The 2020 RetailX Europe Top1000

Annual Reports30 Jul 2020

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