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EDITORIAL Signs of a retail spring in the air as pent-up demand reaches stores and online sales moderate

11 May 2021by Chloe Rigby

GUEST COMMENT Managing the data influx: How to get the most out of your digital interactions

11 May 2021by Tido Carriero

EDITORIAL Adidas, Next, Virgin Wines on whether shoppers who bought online in lockdown will continue as stores reopen

07 May 2021by Chloe Rigby

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Personalisation in conversation with Camilla Tress at Oliver Bonas

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Morrisons reports 113% rise in first-quarter online sales – while group sales improved steadily as shoppers return to more normal buying patterns

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Whitepapers

Delving into the more niche areas of successful mutlichannel retailing operations.
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Why the middle mile is at the heart of multichannel success

Whitepapers29 Apr 2021

Huge attention is paid to last mile delivery - and rightly so given the importance of the customer experience. But last-mile success depends upon middle mile efficiency. In this ebook, sponsored by Amazon Freight, we look at why the middle mile truly is at the heart of multichannel success.

Report in Full

Moving from new customer to brand loyalist: How to leverage customer data to drive loyalty

Whitepapers28 Apr 2021

This white paper produced in partnership with Movable Ink provides an in depth exploration into the benefits of collecting customer data to retain customers and convert first-time customers into brand loyalists. Retailers will come away with a deeper understanding of data-strategy and how to stay on top of it without feeling overwhelmed.

Report in Full

Data edelivery Selling Software Whitepapers

Ecommerce Delivery Benchmark Report 2021 - Thriving in the All-Delivery economy

Whitepapers26 Mar 2021

This report produced by Metapack and powered by RetailX looks towards the light at the end of the Covid-tunnel and ponders how consumer behaviour will change, if at all, once we are allowed back into the ‘real world’.

Report in Full

Data edelivery Selling Software Whitepapers

4 top approaches for adapting to flexible retail

Whitepapers02 Feb 2021

Since the Covid-19 pandemic swept across the globe, retail customers have flocked towards online shopping. Although this surge in demand has been favourable in many sectors, there are still plenty of retailers that have been unable to take full advantage of this trend.

Report in Full

Data Selling Software Whitepapers

Sizing up the apparel ecommerce industry

Whitepapers17 Dec 2020

From the challenges of distributing standardised sized items to customers across the globe, through to creating an accurate size chart online - size and fit is a complex, on-going issue for retailers and brands.

Report in Full

Data Selling Software Whitepapers

Superhuman online experiences: How AI empowers product discovery and inspiration

Whitepapers03 Dec 2020

There is an abundance of ingredients that go into making the perfect shopping experience - for both the retailer and the customer. Not only does the retailer need to know where the consumer is in the buying process, but also the context and intent of their purchase.

Report in Full

Data Selling Software Whitepapers