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ZigZag’s returns software wins new funding from Maersk


Returns software start-up ZigZag Global has won new investment from shipping giant Maersk.
ZigZag provides software that allows retailers to manage returns, consolidation and resale of products. The solution fits into Maersk’s goal of becoming an end-to-end logistics provider and enabling more sustainable supply chains.

ZigZag will use the funding to target more customers and develop its product offering.

Financial details of the transaction were not disclosed.

Oliver Finch, Investor at Maersk Growth, said: “We are excited to support ZigZag’s ongoing growth. Returns are a huge, costly and often under-managed component of the e-commerce experience. ZigZag helps retailers to reduce the cost and complexity of managing returns with its leading-edge software and functionality. ZigZag’s solution provides granular visibility of returns and drives seamless coordination of service providers.

“This dramatically simplifies the complex process of returns from the business and consumer perspective. Retailers and customers alike benefit from these improvements and efficiency gains – via increased speed and quality of return logistics, broader customer engagement and care options, and a clear reduction in the costs and waste associated with retail returns.”

Al Gerrie, founder of ZigZag, added: “We are delighted to welcome Maersk on board as an investor and strategic partner, as we continue our mission to provide a market leading returns solution.”

ZigZag’s customers include TopShop, Selfridges, Superdry and GAP.

Back in January ZigZag Global received millions of pounds in a funding round involving several Silicon Valley venture capital firms such as Circularity Capital and Plug and Play.

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