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The RetailCraft Podcast

Interviews with the people behind multichannel performance. The RetailCraft podcast series looks at the who and how behind the performance of our Global Elite 1000 companies, and those who influence and inspire them.

Ian Jindal shares the studio with retail leaders, RetailX’s analysts and sector experts, covering topics from commercial performance through brand purpose, all the while focusing on the intersection between leadership and the demanding, digital customer.

Listen via the online player embedded on-site or better still make sure you’re the first to get each episode by subscribing via Apple Podcasts, Spotify, Google or just search “RetailCraft” wherever you get your audio.

If you have ideas for guests, topics or coverage then please drop Ian Jindal a note.

RetailCraft 60: “Win, Win, Win” – in conversation with Florian Clemens of Tesco Media

3 Nov 2025

Tesco Media’s Director Strategy, Proposition & Measurement, Florian Clemens, explains how a focus on win-win-win outcomes (value for shopper, advertiser, and retailer) guides the strategy for Tesco’s retail media business. The discussion centres on measurement, omnichannel innovation, the legacy of Clubcard data, and Tesco’s position...

Featuring Retailer:
Tesco Media

RetailCraft 59: “Spreading Positive Energy” – Shani Higgs of PerfectTed

3 Nov 2025

This episode examines how PerfectTed has introduced ceremonial-grade matcha to the mainstream UK market, covering product origins, retail strategy, lessons from Dragon’s Den, and building a challenger brand in the FMCG sector. The conversation touches on the history of matcha,...

Featuring Retailer:
PerfectTed

RetailCraft 58: “Share of stomach” – Timo Boldt of Gousto

1 Jul 2025

In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explore how a self-proclaimed “data company that loves food” is reshaping dinner for millions of UK households. In 20...

Featuring Retailer:
Gousto

RetailCraft 57: “1300 entrepreneurs” – in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen

28 May 2025

What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand? In this episode, Ian Jindal chats with Oskar Jakobsson, Director of Customer Solutions at ICA Gruppen, to explore the unique federated...

Featuring Retailer:
ICA Gruppen

RetailCraft 56: “Let it Bloom” – in conversation with Philipp Andrée, Chief Commercial Officer at Douglas

22 Apr 2025

What does it take to be the number one premium beauty retailer both online and in-store across 22 countries? In this episode, Ian Jindal welcomes Philipp Andrée, Chief Commercial Officer at Douglas Group, to explore how the company blends heritage...

Featuring Retailer:
Douglas

RetailCraft 55: “Clean Lines” – in conversation with Giovanni Lepori, Rothy’s VP Global Retail

7 Apr 2025

Clean Lines: Sustainable Innovation and Retail Evolution with Rothy’s VP Global Retail In this episode of RetailCraft, Ian Jindal speaks with Giovanni Lepori, Vice President of Global Retail at Rothy’s, from the brand’s flagship store in New York. Giovanni shares...

Featuring Retailer:
Rothy’s

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