Strategy and Innovation

Focuses on how retailers can stand out from the competition in an ever-changing multichannel retail market.
Staff at a branch of Currys. Image courtesy of Currys
28 Jun 2022
When one in three sales are a distress purchase, it’s important that the customer experience works, says Currys’ Lindsay Haslehurst. For that, she says, is the case for 30% of the sales that
Feedback from the frontline of multichannel retail

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