Marketing Unlearned

in association with Epsilon

Marketing UnLearned is a podcast series that explores the challenges the leading-edge digital marketing poses to established and received wisdom.

All new initiatives, until proven, are subject to scrutiny and challenge: the ‘waddabouts’, the statements of inertia, the “why bother?”, the deprioritising questions. Within these challenges there is often a grain of truth, but in this series we’ll take the challenges head on and learn how the exemplars deliver persuasively – perhaps changing our thinking along the way.

In partnership with Epsilon our first series will focus on innovation in the areas of retail media, digital advertising, CRM, and personalisation. We’ll speak with 10 expert practitioners who have moved beyond the optimised and well-known digital marketing processes. More than a simple ‘always sunny at 30,000ft’ case study, we’ll put the challenges to our guests and hear how they were overcome, how their thinking developed and learn about the ‘new state of the art’. While we may UnLearn some pieces of accepted wisdom, we’ll replace them with new, effective learning. Everyone wins with Marketing UnLearned.

12 Mar 2026
In this Marketing Un:Learned conversation, retail media specialist Alex Knapman explores what happens when “free money” ad revenue collides with the realities of customer experience, brand identity and measurement. Drawing on hands‑on work with grocers, discounters and Halfords, Alex shows...
17 Feb 2026
In this episode of Marketing Un:Learned, Ian Jindal talks with Karl Gibbons, who leads sales strategy and analytics across Northern Europe for SharkNinja — the company behind two of the most disruptive consumer brands in small domestic appliances: Shark and...
5 Feb 2026
Changing the Game – AI, Gamification & the Future of Loyalty In this episode of Marketing Un:Learned, Ian Jindal talks with Richard Potter, Director of Digital Strategy at Microsoft, and Mrinalini Chowdhary, Director of Strategy and Insights at Epsilon, about...
5 Feb 2026
In this episode of Marketing Un:Learned, Ian Jindal talks with Luke Forshaw about unlearning the “new is best” dogma in consumer electronics and building a mainstream appetite for refurbished tech. From reframing second-hand as “renewed” to tackling e-waste, planned obsolescence...
27 Jan 2026
In this episode of Marketing Un:Learned, Ian Jindal welcomes back Florian Clemens, who leads strategy, proposition and measurement for Tesco Media and Network. Following his appearance on RetailCraft, Florian returns to unpack four core assumptions that retail media practitioners need to challenge—and to...
26 Jan 2026
In this episode, Ian Jindal talks with Raine Peake, Group Digital Director at Crew Clothing Company, about how a portfolio of British heritage brands is adapting to a fast-changing digital and retail environment. The discussion covers what needs to be unlearned about discounting,...
The Retail Media Report 2025 is your essential guide to understanding one of the fastest-growing opportunities in the retail ecosystem: retail media. As this ‘new’ market rapidly evolves, it’s transforming how retailers, brands, suppliers, agencies, and tech vendors collaborate and innovate. This report dives deep into the mechanics of retail media, offering a comprehensive analysis of its origins, current impact, and future direction.

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