Co-op first convenience retailer to host Royal Mail parcel lockers 

Image © Royal Mail

Co-op is set to introduce 100 Royal Mail lockers at its stores, with the first ones launching in summer, following a partnership between the two firms.

The lockers are designed to add an additional convenient service for the community at Co-op stores, allowing people to drop off pre-labelled Royal Mail parcels and returns 24/7. Collection will also be available at the lockers soon.

The lockers provide label printing, meaning customers simply need to pay for postage online and print the label by scanning a QR code at the locker, or request a QR code if they are returning a purchase.

George Hayworth, Co-op’s head of online development, said: “We are delighted to partner with Royal Mail, enabling Co-op to further expand its network of safe, secure and convenient parcel lockers.

“Co-op is focussed on developing added services and enhanced convenience – we aim to have the best small shops, and work to ensure our stores are a convenient destination for a range of services that meet local needs. Including growing our network of lockers to help residents, commuters and time-pressed consumers pick up or return parcels at a time that suits them, quickly, easily and conveniently.”

Royal Mail launched its own parcel locker network in December to meet growing demand for convenient parcel drop-off and collection options from online shoppers and growing numbers of people selling on secondhand marketplaces.

Currently, through a range of partnerships Royal Mail customers can drop off parcels at 1,700 shared lockers and more than 8,000 Collect+ points convenience stores.


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