At eCommerce Expo, the UK’s digital commerce community doesn’t just keep pace with change – they shape what’s next.
Returning to Excel London on 23–24 September 2026, eCommerce Expo brings together 10,000+ retailers, brands, agencies and digital commerce professionals for two days of insights, innovation and meaningful connections. With registration now open, now is the time to secure your place at the UK’s leading event for eCommerce professionals.
As part of this year’s overarching theme, The Age of Intelligent Growth, eCommerce Expo explores what it takes to build smarter commerce in an era where AI, data and changing customer expectations are redefining success. Better still, one ticket now unlocks access to three co-located events – eCommerce Expo, Technology for Marketing and, for the first time, Parcel+Post Expo.
Building smarter commerce
From customer acquisition to checkout, fulfilment and retention, eCommerce Expo is designed to help businesses navigate every stage of the modern commerce journey.
Whether you’re driving online growth, optimising operations or preparing for what’s next, you’ll discover the people, technologies and strategies helping businesses compete in an increasingly intelligent and connected marketplace.
Running alongside Technology for Marketing and the newly co-located Parcel+Post Expo, visitors can explore the complete customer lifecycle in one place – from brand awareness and customer engagement through to logistics, delivery and post-purchase experience.
The future of commerce, on stage
This year’s conference programme brings together some of the industry’s most influential voices for more than 200 hours of expert content, practical insights and real-world strategies.
Hear from leaders including Richard Shotton, author of The Choice Factory; Douglas Gremmen, Chief Growth Officer and Board Member at HYROX; Frankie Thorogood, Founder & CEO of Pott’d; Toju Duke, Founder & CEO of Diverse AI and former Google leader; Gaelle Comte, SVP of LIONS Learning at Cannes Lions International Festival of Creativity; Vijay Talwar; alongside senior leaders from Space NK, Loaf, B&Q and many more.
Visitors will also hear from former England Lionesses Millie Bright and Ellen White, sharing lessons on leadership, resilience and building high-performing teams.
Expect honest conversations and practical takeaways covering topics including:
- AI-powered commerce and intelligent business transformation
- Building high-performing teams for sustainable growth
- Customer experience, loyalty and personalisation
- Retail innovation, operational excellence and digital leadership
- The future of connected commerce
What’s new for 2026
Designed around visitor feedback and the changing needs of today’s commerce professionals, eCommerce Expo introduces several exciting new features for 2026.
New for this year is the Connected Commerce Stage, exploring how retailers are using connected data, composable platforms and real-time insights to create seamless customer experiences and smarter business operations.
The eCommerce Clinic also joins the live agenda after a successful year of online sessions tackling the industry’s biggest challenges. Moderated by Andy Mulcahy, Strategy & Insights Director at IMRG, the session brings together expert clinicians for an interactive Q&A built around real questions from the eCommerce community, delivering honest discussion, practical advice and actionable takeaways.
Reflecting this year’s Building Smarter Commerce theme, the conference programme also places greater emphasis on leadership and team optimisation, with headline speakers sharing lessons on building resilient, high-performing organisations.
Visitors can also enjoy an enhanced VIP Experience, proudly sponsored by Shopify, alongside the opportunity to hear directly from the experts behind one of the industry’s most respected awards during the eCommerce Awards Judges Panel.
For the first time, Parcel+Post Expo joins eCommerce Expo and Technology for Marketing under one roof, giving visitors access to the entire customer journey with one ticket. From marketing and customer acquisition to eCommerce, fulfilment, delivery and post-purchase experience, the co-location creates a single destination where every stage of modern commerce comes together – making it the most comprehensive event experience yet.
Where innovation meets action
Beyond the conference programme, visitors can explore solutions from more than 200 leading technology providers, showcasing the latest innovations across digital commerce, payments, fulfilment, customer experience, AI, data, marketing technology and retail operations.
Whether you’re evaluating new platforms, meeting trusted partners or discovering emerging technologies, every conversation is an opportunity to find smarter ways to grow.
Your community. Your event.
For thousands of retailers, brands, agencies and technology providers, eCommerce Expo is the event that keeps them connected, informed and ready for what’s next.
As commerce enters a new era of intelligent growth, there has never been a better time to join the conversations shaping the future of the industry.
Register for your free ticket today and gain access to eCommerce Expo, Technology for Marketing and Parcel+Post Expo – three events, one ticket, taking place at Excel London on 23–24 September 2026.
