Personalisation will be the key for retailers to create a compelling experience as shoppers settle into their new post-COVID-19 habits, with retailers needing...
Customer experience (CX) will overtake price and product as the key brand differentiator by the end of 2020, according to a recent study on consumer...
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France luxury 2025
The InternetRetailing France Luxury 2025 report explores customer attitudes, shopping habits and luxury retail in France.
