Jonathan Wright

Recent Articles

5 Mar 2019
Ocado: Customer Responsiveness & Innovation
18 Apr 2018
For retailers faced with upcoming generations of digital natives, coping with customer demands and expectations will be challenging. Artificial intelligence can help, reports Penelope Ody
18 Apr 2018
Over the past two or three years, personalisation has been a recurring theme within retail. It’s easy to see why. Connected to the mobile...
18 Apr 2018
Delivering convenience, speed, personalisation and ease of use are vital if sites are to find favour with customers, says Penelope Ody
16 Mar 2018
Editor Jonathan Wright introduces our whitepaper exploring how fulflment services can deliver the memorable experiences customers expect

Register for Newsletter

Created with Sketch.

Receive 3 newsletters per week

Created with Sketch.

Gain access to all Top500 research

Created with Sketch.

Personalise your experience on IR.net