Polina Modenova

Recent Articles

5 Dec 2016
Polina Modenova uncovers the service offered by IRUK Top500 retailers in delivery, collections and returnsRETAILERS THAT RANK highly in the IRUK Top500 Oper
22 Nov 2016
InternetRetailing researchers set out to find out how Top500 research findings into retail customer service measure up to what the customer actually wants. Polina Modenov
22 Nov 2016
Polina Modenova explains how researchers went about understanding the service that IRUK Top500 retailers offer their customers on their websites and across thei
15 Nov 2016
Polina Modenova explains how InternetRetailing researchers assessed the ways that IREU Top500 retailers serve their European customers across channelsThe le
7 Oct 2016
Polina Modenova explains how InternetRetailing researchers approached the task of understanding how Europe’s leading retailers engage with customersRetailer

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France luxury 2025

The InternetRetailing France Luxury 2025 report explores customer attitudes, shopping habits and luxury retail in France.