Homeware and furniture retailer Cuckooland has awarded a home delivery contract to the UK’s largest two-person delivery firm ArrowXL.
Furniture will be consolidated at ArrowXL’s Worcester site and Cuckooland will take advantage of the ‘Diary Booking Service’ enabling their customers to nominate a delivery day.
Alex Ledsham, director at Cuckooland, said: “The team at Arrow have done everything they can to make us feel right at home, providing fantastic communication and support throughout the onboarding process.
“Offering a whole host of new services to deliver Cuckooland’s trademark ‘wow’ to our customers, including Saturday deliveries, mattress & packaging recycling and many other flexible options, we’re very excited to begin dispatching with Arrow. It’s the start of a great new partnership for Cuckooland and we’re very excited to be working together.”
Allan Pape, business development manager at ArrowXL, added: “As the UK’s largest multi-user two-person home delivery and warehousing specialist we have a great deal of experience working with retailers.
“Quite often our delivery team are the only face-to-face interaction that customers will have with our client, so it’s crucial that we act as brand ambassadors who understand the products and provide a seamless service.”
