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Editorial: Is mobile the new delivery battleground?


Mobile may be the new battleground for delivery, if talks by DPD and Hermes at TDC 2019 were anything to go by. Both offered their new smartphone apps to retailers as a way of improving the delivery experience. But in an exclusive eDelivery interview, MetaPack CEO Patrick Wall warned that couriers need to ensure that retailers still own the customer relationship.
There were a couple of high profile deals as PostNL agreed to buy out a big competitor and speculation about M&S and Ocado came to a head as the companies announced a new joint venture. The news saw Ocado’s share price leap after a difficult month.

We cover how two start-ups focused on blockchain are allowing customers to keep their addresses private, meaning they only need to share location data with couriers.

With a crunch vote on Brexit coming up next week, the Freight Transport Association has urged the government to take action on logistics apprenticeships. The trade body argues that we are facing a shortage of staff in the sector if key apprenticeship standards are not agreed upon.

Finally, after Amazon announced new emissions goals we look at the sustainability goals of delivery giants such as DHL and DPD.

Image credit: DPD

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