Online lingerie and swimwear retailer Figleaves has appointed Yodel as the retailer’s sole UK delivery partner. The company will provide a choice of delivery options including next day delivery and pre-midday delivery with an extended order deadline.
Shoppers will receive proactive Figleaves-branded email updates, SMS messages and push notifications via the Yodel app, as well as be able to track their parcels via the Yodel website.
Figleaves has also extended its order deadline, allowing customers to order later in the evening and still receive their purchases next day, six days a week as standard as well as have the option to receive their items before noon.
The two companies already partnered through Yodel’s subsidiary company, Drop & Collect, which trades as CollectPlus.
Neil Ashworth, chief commercial officer at Yodel and CEO of CollectPlus, said: “We see ourselves as an extension of our retail clients’ businesses, supporting them and their customers throughout the delivery process. Following the successful collaboration with our CollectPlus service, we are thrilled to announce that Figleaves has chosen to extend the relationship with Yodel. “We look forward to working closely with Figleaves to enhance the customer experience from the time that they place their order to the moment they receive it.”
Leigh Jansen, Figleaves head of operations and customer service, said: “Yodel has done an outstanding job of supporting us in delivering our products to our valued customers. They provide a fully trackable service which allows us to offer an outstanding service to our customers. The personal support that is offered to our team is highly valued and we foresee a great partnership ahead.”
Image credit: Figleaves