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How retail responds to the growing impact of digital

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In today’s InternetRetailing newsletter, we report on multichannel and ecommerce retailers and brands taking sometimes brave steps as digital changes the way they do business.

From Mothercare, there’s news of a rights issue to fund a digital-first strategy, while multichannel brand Jimmy Choo is set to launch on the London stockmarket, and John Lewis has created a new role in its business, of online product director, responsible for ensuring a seamless customer journey.

Today we also report on Tesco, where multichannel director Robin Terrell has moved into the hot seat managing its UK business pending an investigation into an overstated profits forecast, and on Moss Bros, where the role of ecommerce is growing steadily.

In today’s preview of Internet Retailing Conference 2014, we interview Simon Langthorne, customer loyalty at Homebase, on big data, and report on a Barclays study that predicts online deliveries growing to 1.35bn a year by 2018.


Our webinars

Click to visit the Internet Retailing webinars page to find out about any upcoming webinars and to catch up on any that you may have missed.

Our conference

Our next big event is the Internet Retailing Conference, to be held on October 14 at the Novotel, Hammersmith, London. Keynote speakers confirmed so far include Mark Lewis, online director, John Lewis, Andy Harding, executive director, multichannel at House of Fraser, and Jérôme Cochet, senior vice president sales at Zalando. The conference takes the theme of Re-foundation, and will be keynoted by retailers who have led transformation within their business as their product sector or the retail landscape have evolved. Find out more at http://internetretailingconference.com/

Catch-up on IRX 2014

If you missed an Internet Retailing Expo 2014 presentation that you’d like to catch up on, you can do so now through the post-event website. Visitors to www.internetretailingexpo.com can access all the presentations that we’ve been given permission to share with our audiences.

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