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John Lewis expands click and collect offering for peak as Waitrose expands Deliveroo partnership


The John Lewis partnership is launching new delivery options as it looks to hit £400 million profit within five years through expanding digital channels.
The wide-ranging plans include expanding product ranges and adding new ancillary services.

The partnership also wants to ramp up its fulfilment channels. Waitrose will expand delivery capacity beyond 250,000 orders per week, vs 55,000 prior to the pandemic.

It has expanded its partnership with on-demand courier app Deliveroo, adding an additional 25 Waitrose shops to bring the total to 30. This means that the service reaches 3.1 million households across the UK.

Waitrose has also added 150 products to the range, expanding it to 650.

John Lewis also announced this week it would open its click and collect operations to other retailers Sweaty Betty and Nespresso.

Sweaty Betty purchases from are available for collection in 297 Waitrose shops, while Nespresso purchases are available in 48 shops across the Partnership. The available locations will be listed under click and collect on the brands’ respective websites.

The new will also see the company aiming to be net zero carbon by 2025, including only sourcing products from net zero farms.

Earlier this year the partnership commissioned four different modular vehicles which will be trialled early next year. The trucks are expected to save over 20,000 tonnes of CO2 per year.

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