Who are you and what do you do?
SmartConsign is the first true cloud SaaS multi-carrier delivery management solution – which means that there’s nothing to install. Whether large or small, sellers can provide the best delivery experience for their customers using just a web browser on any PC or smart device.
With our seamless carrier management software, we aim to simplify shipping operations and create a collaborative approach to logistics. We put all necessary information in one place, providing a simple concise overview of your deliveries. Use our one system to manage, create, label, notify and track all your shipments across all your carriers.
Clients can use our software to analyse data and compare freight service levels between carriers to find the best one for their needs. We optimise shipping for everyone.
Who are your customers?
SmartConsign was initially designed, crafted and developed for 3PLs and fulfilment houses which distribute for retailers. This means the platform’s functionality and usability exceed the market standard and can handle with ease any requirements from both retailers and third party logistics providers. The features are standard and ready for both client profiles.
We also cater for clients with their own delivery vehicles with simple rules so they can set criteria based on location or size. SmartConsign will automatically generate your own custom labels for your vehicles.
What problems do you solve?
You can book same day delivery or collection, get instant quotes for shipping and information such as mileage or congestion charges, vehicle sizes and optional call out charges. It is all automated, even payments.
Whether you use manual entry, file import, API, marketplace integrations or the rules engine, we will have a tool that decreases your logistics headaches.
We understand what it takes to exceed shopper delivery expectations in today’s environment. Having the ability to quickly find and monitor the performance of carriers is a crucial part of protecting our clients’ revenues.
We’re not just focused on solving the problems of today but delivering on the opportunities of tomorrow. Our solution continually evolves to help clients. Since the sector is mobile-first, the solutions need to fit in with customer working styles. With this in mind we’ve been busy over the past year building the SmartConsign mobile app offering all the features our clients love from desktop right from their smartphone. It’s launching soon.
What features does your platform have?
As well as quick label creation and consignment generation, we have a detailed notification suite, a powerful rules engine, security management, and quick rerouting to other carriers if one lets you down. Our dashboard gives an overview of your shipments and rules. This is all accessible on any device and through a web-based app – meaning no installation.
Which carriers do you support?
We support over 25 of the largest carriers and logistics companies in the UK for national and international shipments via one interface. Like many of the integrated carriers who use SmartConsign, we are focused on exceeding customer expectations and helping our users meet deadlines consistently. This means that carriers are not charged a fee to be integrated into the system, so any information on their performance is unbiased and independent.
Which integrations do you support?
SmartConsign is integrated with Linnworks, eBay, Amazon and Veeqo, all part of our mission to help make the shipping process clearer and easier for businesses to grow. SmartConsign receives the data feed from your eCommerce platform, and from there can produce your shipping labels, allocate a carrier and provide a centralised tracking system.
Who pays for the carriers?
SmartConsign is a carrier-agnostic system. We don’t have carrier accounts, so we don’t have favourites. This means you can use SmartConsign with your own carrier accounts. Our own costs are completely transparent at £250 plus per label cost (label cost is based on volumes shipped – the more volume the lower the cost).
What should I do?
Schedule a demo to see for yourself how SmartConsign works and what it could do for your business, big or small. Visit smartconsign.co.uk.
This Company Spotlight was produced by eDelivery and sponsored by SmartConsign. Funding articles in this way allows us to explore topics and present relevant services and information that we believe our readers will find of interest.