RetailCraft Podcasts

Interviews with the people behind multichannel performance. The RetailCraft podcast series looks at the who and how behind the performance of our Top500 companies, and those who influence and inspire them.

Ian Jindal shares the studio with retail leaders, as well as Emma Herrod (Editor, InternetRetailing Magazine), Martin Shaw (Head of Research, RetailX) and Jamie Merrick (Director Industry Strategy and Insights, Salesforce).

Listen online here, or subscribe via iTunes, Podbean or wherever you find your podcasts. The RetailCraft Podcast is published in partnership with Salesforce.

RetailCraft 34 – ”Phenotype” – Andy Jayes of Fenwicks

30 Nov 2022
Andy Jayes is a retail and digital veteran, and has earned that accolade given his background in BHS, House of Fraser, Selfridges, Virgin Megastores... along...
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RetailCraft 33 – ”The detail and the dream” – Camilla Henriksson of H&M

1 Aug 2022
Camilla Henriksson is the Global Brand Innovation Manager at H&M, as well as the Global Head of Customer Experience for their Lifestyle Brands...
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RetailCraft 32 – ”In the path of the customer” – Megan Maley of Zalando SE

24 Jun 2022
Operating in 25 countries, with 49million active customers and featuring 5,800 brands, Zalando is a European fashion powerhouse that we've long tracked and admired.
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RetailCraft 31 – ”Glass-box brands” – Provenance.org and Kingfisher PLC

30 Mar 2022
Join us in the studio for this informative, wide-ranging and clear discussion on key themes in modern retail: data, transparency, technology and the consumer...
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RetailCraft 30 – ”Crisp in, Crisp out?” – Pepsico and Marks and Spencer

16 Mar 2022
Two major brands discuss innovation, digital, delivery and retail. We hear from Ali Holmes, Senior Ecommerce Director at Pepsico Europe, and Megan Ludlow, Innovation Partnership...
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RetailCraft 29 – ”By no means stereotypical” – logistics, cannabis, data, pivots…

31 Jan 2022
As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it’s one of those serendipitous...
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