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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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One iota throws high street retailers a lifeline with new SmartPod in-store technology

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One iota throws high street retailers a lifeline with new SmartPod in-store technology
One iota throws high street retailers a lifeline with new SmartPod in-store technology
One iota, self-proclaimed “experts in cloud based multi-channel retail technology”, have launched SmartPod, a powerful retail technology solution to drive assistive and online sales in-store across kiosk, mobile and tablet points of sale.

It comes at a critical time for many high street retailers who continue to face significant pressures from online retailers and shoppers tendency to use stores as a ‘showroom’.

SmartPod supports retailers in revolutionising their in-store multi-channel shopping experience; it helps to increase revenues by managing their extended product range and converting sales for out-of-stock items. It also provides an option for smaller format or even pop up stores and it encourages staff engagement by assisting shoppers with their purchases.

Damian Hanson, CEO of One iota commented “SmartPod is a real game changer for retailers looking to embrace new in-store experiences to improve customer satisfaction and increase sales. The recent demise of high street retailers such as Jessops, Blockbusters and HMV clearly illustrates how failures in adapting to how retailing has changed can end up.”

SmartPod is a completely managed service comprising innovative hardware, applications, secure chip & PIN based payments and a powerful developer framework. The full launch of SmartPod follows the launch of SmartPod kiosk in September 2012 for leading fashion retailer, Footasylum.

David Hague, CTO of One iota concluded “SmartPod gives retailers the ability to drive new sales across their extended range and provides a simple solution to covert sales for out of stock items. We continue to invest significant resources to ensuring that SmartPod becomes the leading in-store technology offering in the UK.”
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