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IREU Top500 The Customer Report: 2018

IREU Top500 The Customer Report: 2018

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E-procurement system 'instrumental' in Play.com success says MD

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Wax Digital's e-procurement solution "is instrumental in helping Play's purchasing team to accurately weigh seasonal shifts in demand, historical buying trends and stock levels, ensuring that stock levels are optimised to meet the demands of our nine million strong consumer base," says Stuart Rowe, Play.com's managing director.

The e-procurement system generates a daily buy sheet for each category specialist, presenting a tailored view of recommended products and volumes for purchase and using a traffic light system to highlight urgent stock replenishments, allowing the Play.com team to manage extensive product portfolios. Buy sheets can be rapidly filtered, reviewed and amended as required before orders are submitted electronically direct to suppliers.

"With an increasing product portfolio each buyer needs greater visibility of stock control and management — Play.com now has over 7 million product lines — staying lean and fulfilling customer demand during peak times is key to our online trading," added Rowe.
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