Close this search box.

Physical retail space a big focus for Hobbycraft

Image © Hobbycraft

Arts and crafts retailer Hobbycraft plans to open seven new stores in 2025, after recently opening its fifth store of 2024 in Blackpool, taking the total opened over the last four years to 26.

Hobbycraft stressed, whilst simplified access to the online world has led to a shift in prioritisation for many retail businesses, it regards stores as a vital hub for its customers with arts and crafts shopping seen more as an experience than a simple transaction.

“Our continued store roll out across the UK illustrates the importance we place in providing customers with a physical presence to gain the full art and craft experience,” said Dominic Jordan, CEO at Hobbycraft.

“We want to build a communal space for crafters across the UK to build their passion for craft and enhance their creativity, with seven new stores scheduled to open in 2025 and further expansion thereafter”

Every new store consists of a dedicated digital crafting space and haberdashery area allowing customers to test drive products before purchasing, which has led to a year-on-year rise in sales of stitching kits (11%) and fabric by the metre (43%).

Furthermore, regular workshop sessions are hosted by a store colleague designed to give everyone the opportunity to master a new craft or refine a long-time favourite, leading to a year-on-year rise in workshop sales (23%).

Some 325 new job roles have been created over the last three years, with a further 105 roles expected to be created with Hobbycraft’s scheduled store openings for 2025. Store colleagues have the opportunity to join Hobbycraft’s unique Artisan programme, providing them with additional training to develop their writing and presenting skills, learn how to effectively use social media, and participate in training days centred around business skills and development.

In addition, Artisan colleagues are provided with the opportunity to pitch and produce products and help develop Hobbycraft’s workshop programme, all while continuing to deliver world class customer service to customers.

Hobbycraft is ranked in the Top100 retailers in the tenth RetailX UK Top500 2024 report

Stay informed
Our editor carefully curates two newsletters a week filled with up-to-date news, analysis and research, click here to subscribe to the FREE newsletter sent straight to your inbox and why not follow us on LinkedIn to receive the latest updates on our research and analysis.

Read More

Register for Newsletter

Group 4 Copy 3Created with Sketch.

Receive 3 newsletters per week

Group 3Created with Sketch.

Gain access to all Top500 research

Group 4Created with Sketch.

Personalise your experience on