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S1: Physical retail and refillables with Wild and Origin Coffee

In this episode we will hear from natural deodorant company Wild who aim to transform the bathroom with a range of refillable products. Origin Coffee are also back to describe how physical stores (or coffee shops) can play their part in this refillable revolution.

Discussion points in the podcast

  • How refillables enable both customers and retailers alike to ditch the plastic packaging
  • The high repeat purchase rates of refillable products – and subscriptions as a whole
  • Why a great product can limit the “churn” of these offerings
  • “The Refillable Revolution”

Joining us in this episode:
Harry Symes-Thompson, director of marketing at Wild

Sam Connolly​, senior ecommerce manager at Origin Coffee

Click here to listen on Apple Podcasts

Click here to listen on Spotify

Behind the microphones:

Louis Fitzpatrick, customer account team manager, Avalara

Katie Searles, editor, DeliveryX

Recorded and engineered at Spiritland Studios, UK.

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