Ammar Ahmed Qureshi, Director of Revenue CRM at Babbel, and Madhuri Narayana K, Director – Customer Success & Consulting at Chargebee, bring a wealth of experience to the booth. This episode not only covers Ammar’s current role at language-learning subscription Babbel, but also allows him to bring extensive knowledge from the telecommunications industry with key lessons to pass onto any subscription firm.
Discussion points in this episode:
- What subscriptions businesses can learn from telecom
- Why AI is the end of customer cohorts
- Why traditional CRM strategies no longer meet the needs of subscription businesses
- How to future-proof a subscription business?
Coming soon on Apple Podcasts
Coming soon on Spotify
Behind the microphones:
Ammar Ahmed Qureshi, Director of Revenue CRM, Babbel
https://www.linkedin.com/in/ammarqureshi/
Madhuri Narayana K, Director – Customer Success & Consulting at Chargebee
https://www.linkedin.com/in/madhurink
Katie Searles, Managing Editor, InternetRetailing:
https://www.linkedin.com/in/katie-searles-522451132
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