PostNL is allowing customers to specify a preference for where to deliver parcels when they are not at home.
Parcel recipients can choose from delivery to neighbours, to a PostNL drop off point or specify a location near the home, such as a shed. The option can be specified through a PostNL online account, which currently six million people have.
Upon finding the recipient is not at home, the courier will automatically deliver the parcel to this place.
The service is initially available from PostNL’s parcel sorting centres in Goes, Leeuwarden, Born and Venlo.
It will be trialled for five weeks and potentially extended to more areas from mid-April.
“With this new function, PostNL is responding to the recipients’ wish to determine where and when their parcel is delivered,” the company said in a statement.
